Audiology Support Assistant - Per Diem

Responsibilities

• Clean and disinfect audiology equipment, sound booths, hearing aid fitting rooms, and patient care areas.
• Prepare sound booths and hearing aid fitting rooms for daily patient care.
• Maintain inventory and keep clinical supplies stocked and organized.
• Receive, unpack, and process incoming hearing aid and cochlear implant shipments.
• Charge rechargeable hearing aid batteries and prepare devices for patient fittings.
• Complete manufacturer registrations, warranty documentation, and loss and damage forms.
• Track hearing aid orders to ensure devices and accessories are ready for scheduled appointments.
• Package and mail hearing aids, earmolds, accessories, and related materials to patients.
• Provide clerical support, including copying, scanning, faxing, and other administrative tasks as needed.
• Assist with additional operational projects to support efficient clinic workflow.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to follow written and verbal instructions accurately.
• Strong customer service skills and a professional, team-oriented attitude.
• Ability to establish and maintain positive working relationships with patients, visitors, and colleagues.
• Proficiency with computers and the ability to quickly learn UNC Health software systems.
• Strong problem-solving and troubleshooting skills.
• A willingness to learn and adapt in a fast-paced clinical environment.
• Basic understanding of patient confidentiality and professionalism in a healthcare setting.