Audio Visual Specialist - G116 Information Technology

Major Duties and Responsibilities

• Installs, configures, tests, maintains, and repairs audio-visual equipment, including projectors, displays, microphones, speakers, mixers, cameras, control systems, and conferencing solutions.
• Troubleshoots and resolves issues related to sound quality, video display, connectivity, and control systems.
• Supports video conferencing platforms and integrated meeting room technologies.
• Performs initial triage of AV-related network or connectivity issues and coordinates with other IT divisions as needed.
• Produces detailed service and incident reports and documents AV system configurations and standard operating procedures.
• Maintains inventory records for AV equipment and assists with asset tracking.
• Makes recommendations regarding AV equipment repairs, replacements, upgrades, and system improvements.
• Operates city vehicles and equipment safely while transporting or installing AV systems.
• Follows established IT policies, safety procedures, and operational protocols.
• Maintains and expands technical knowledge, skills, and abilities related to AV technologies and industry best practices.
• Performs other related job duties as assigned.

Knowledge, Skills And Abilities

• Knowledge of audio-visual equipment, systems, and signal flow concepts.
• Knowledge of standard AV installation, cabling, and troubleshooting practices.
• Knowledge of basic networking concepts as they relate to AV systems and conferencing technologies.
• Skill in operating and supporting presentation and collaboration platforms.
• Skill in diagnosing technical problems and determining appropriate solutions.
• Skill in operating a personal computer and related software applications.
• Skill in customer service and interpersonal relations.
• Skill in oral and written communication.
• Ability to work effectively under time constraints, including live-event environments.
• Ability to operate city vehicles.

Minimum Educational And Training Requirements

• Knowledge and level of competency commonly associated with completing specialized training in audio-visual technology, information technology, electronics, or a related field, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the position’s primary duties, usually associated with completing an apprenticeship/internship or having one to two years of related experience.
• Has knowledge of current Crestron and Biamp technology, specifically.
• Possession of or the ability to obtain a valid driver’s license issued by the State of Georgia.

Physical Requirements

• Required The work is typically performed while sitting, standing, stooping, walking, bending, or crouching.
• The employee must frequently lift light and heavy objects, use tools or equipment requiring a high degree of dexterity, and distinguish between shades of color.
• Additionally, the following physical abilities are required:
• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling – use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Speaking 1 – expressing ideas by spoken word.
• Speaking 2 – shouting to be heard above ambient noise.
• Seeing 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Seeing 2 - color, depth perception, field of vision.
• Seeing 3 - determine accuracy, neatness, observe facilities/structures.
• Seeing 4 - operate motor vehicles/heavy equipment.
• Seeing 5 - close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

Benefits

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Supplemental Retirement Plan
• Supplemental Retirement Plan
• Employee Assistance Program
• Discounted Movie Tickets
• Free and Discounted Services
• City Services Offered to All City Employees