Audio Visual Specialist

Operational Support & Reporting

• Provide daily on-site audiovisual (AV) operational and sustainment support for classrooms.
• Maintain daily work logs and track tasks, requests, issues, and resolutions.
• Create, manage, and close sustainment tickets using AESMP and SharePoint systems.
• Produce daily, weekly, and monthly status reports, including pending and completed work.
• Maintain a Common Operating Picture (COP) of all classrooms.
• Perform routine, monthly preventative maintenance on classroom AV systems (cleaning, dusting, inspections).
• Replace projector lamps, filters, and AV components as required.
• Identify, troubleshoot, repair, and replace faulty classroom AV equipment and cabling.
• Interpret AV wiring diagrams and schematics to resolve signal flow and connectivity issues.
• Cook up with technical support to restore classrooms to full operational status.
• Maintain accountability of AV equipment, spare parts, and repair materials.
• Conduct weekly inventory of shelf stock and report usage of bulbs and repair parts by classroom.
• Document shipping, receiving, labeling, packaging, and shipment of AV repair/replacement parts.
• Develop and manage an AV loaner equipment program, including issuing and receiving equipment.
• Serve as the primary classroom support representative.
• Ensure all classrooms remain fully functional and ready to support government training.
• Assist instructors and staff with daily classroom AV operations and provide user training as needed.
• Provide on-site AV expertise for classroom instruction and special training events.
• Cook up with customers to assess AV needs and conduct site surveys for events.
• Set up, operate, monitor, and tear down AV systems for ceremonies, presentations, conferences, and special events.
• Produce and manage audio support for official events, ensuring high-quality sound and system performance.
• Test and adjust AV systems prior to and during events to prevent distortion and ensure optimal output.
• Provide instructions, briefings, and training on the use of AV systems and instructional technology.
• Support staff and school special events with full AV setup and operational support.

Qualifications

• Excellent communication and documentation skills.
• Skilled verbal and written communication techniques required to conduct meetings, and prepare reports and other correspondence.
• Must be able to work independently.
• Possess analytical processing skills.
• A basic knowledge/understanding of all equipment settings as they pertain to the normal operations of an AV and IT system.
• Have the ability to lift/carry up to 50 pounds and climb/work at heights of 20 feet.
• Required: Must either possess an associate’s degree in a related field; OR three (3) years of technically related field experience in providing audio visual support.
• Must have and maintain a Secret Clearance.
• Must possess an InfoComm International Certification (ITC) in Audiovisual Technology. An ITC in Audiovisual Technology Installation is preferred. Other AV certifications will be considered.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term & Long-Term Disability
• 401k Retirement Savings Plan with Company Match
• Paid Holidays
• Paid Time Off (PTO)
• Tuition and Professional Development Assistance
• Parking/Travel Reimbursement (metropolitan areas)