Audio Visual Sales Manager

POSITION PURPOSE AND OBJECTIVES

The Audio Visual Sales Manager is responsible for driving revenue growth by developing new business opportunities, managing client relationships, and promoting ITC’s audio visual solutions across commercial, corporate, education, government, and other key markets. This role serves as a trusted advisor to clients by understanding their needs, identifying the right AV solutions, and partnering with internal teams to deliver successful project outcomes.

Manager duties and responsibilities

• Identify, develop, and pursue new business opportunities within commercial, corporate, education, government, and other target markets.
• Build and maintain strong relationships with prospective clients, existing customers, vendors, industry partners, and key decision-makers.
• Develop and manage a consistent sales pipeline through prospecting, networking, referrals, follow-up, and strategic account development.
• Maintain accurate and timely customer, opportunity, quote, pipeline, and activity information within company systems.
• Support a smooth handoff from sales to operations by clearly communicating project scope, timelines, client expectations, special requirements, and relevant background information.
• Follow up with clients throughout the sales process to answer questions, address concerns, negotiate terms, and move opportunities forward.
• Stay informed on AV industry trends, emerging technologies, product offerings, competitor activity, and customer needs.
• Represent ITC professionally at client meetings, site visits, trade shows, networking events, and industry functions.
• Collaborate with leadership to identify market opportunities, improve sales processes, and support overall company growth.
• Provide regular updates on pipeline activity, sales progress, forecasting, and potential risks or opportunities.
• Support long-term client retention by maintaining ongoing communication and identifying future service, upgrade, or project opportunities.
• Perform other duties as assigned.

Required skills and qualifications

• Proven experience in sales, business development, account management, or a related client-facing role.
• At least five (5) years experience in the audio visual, technology, construction, integration, or related industry.
• Strong ability to build relationships, develop trust, and communicate professionally with clients, vendors, and internal teams.
• Ability to identify client needs and recommend appropriate solutions based on project goals, budget, timeline, and scope.
• Strong prospecting, follow-up, negotiation, and closing skills.
• Ability to prepare, review, and present proposals, quotes, and sales presentations with accuracy and professionalism.
• Strong organizational skills with the ability to manage multiple opportunities, deadlines, and client priorities at one time.
• Comfortable using CRM, quoting, project management, or other business systems to track opportunities and customer information.
• Ability to understand technical concepts and collaborate with design, engineering, operations, and project management teams.
• Strong written and verbal communication skills.
• Self-motivated, goal-oriented, and able to work independently while supporting team and company objectives.
• Professional, responsive, and solutions-focused approach to client and internal communication.
• Ability to travel for client meetings, site visits, networking events, and industry functions as needed.
• Valid driver’s license with less than two citations in the last three years and reliable transportation required.

Manager experience preferences

• AV industry experience.
• Familiarity with desktop software programs and enterprise systems such as G Suites, Oracle, SAP, NetSuite.
• A desire to progress in job knowledge and qualifications.
• An ability to keep a cool head when placed in stressful situations.

SUCCESS FACTORS

• Consistently develops new business opportunities and maintains a strong, active sales pipeline.
• Buils trusted, long-term relationships with clients, vendors, industry partners, and internal teams.
• Mets or exceeds established sales goals, margin expectations, and activity benchmarks.
• Demonstrates strong follow-through by keeping opportunities moving forward and maintaining timely communication with clients.
• Accurately understands client needs and helps align the right AV solutions with project goals, budgets, and timelines.
• Provides clear, complete, and accurate information to internal teams to support successful project planning and execution.
• Maintains organized and up-to-date customer, opportunity, quote, and pipeline information in company systems.
• Communicates professionally, confidently, and respectfully in all client and internal interactions.
• Responds well to feedback, coaching, changing priorities, and evolving business needs.
• Represents ITC with professionalism, credibility, and a solutions-focused mindset.
• Demonstrates accountability, self-motivation, and urgency in pursuing sales opportunities and supporting company growth.
• Contributes positively to team collaboration, client satisfaction, and long-term business development.

PAY AND BENEFITS

• The job offer includes a competitive base salary, performance-based commission structure, and a comprehensive benefits package, including:
• Unlimited time off policy with a focus on performance and results.
• Medical coverage options, including health, vision, and dental.
• Generous daily per diem while traveling overnight to cover meals and non-reimbursable incidentals.
• In-house travel team to coordinate all work-related travel arrangements, including flights, ground transportation, and lodging, paid through company accounts.
• 401(k) program available after one year of service, with employer contribution after one year of enrollment.
• Cell phone stipend provided each paycheck as a personal phone allowance.

PAY RANGE

The pay range for this role is: 65,000 - 85,000 USD per year (Phoenix, AZ)

Sales

Phoenix, AZ