Audio Visual Coordinator

Responsibilities

• Provide College-wide design and implementation of all AV control systems, podiums, displays, and audio equipment utilizing current best practices.
• Act as the primary owner for audio-visual delivery, ensuring high-quality standards and seamless execution for all college-wide events and productions.
• Develop, implement, and maintain a comprehensive classroom technology plan for all installations, upgrades, and maintenance of classroom equipment; revise the plan yearly.
• Administer the college-wide support of video conference systems, including accounts, software settings, room integrations, hybrid learning, and security protocols.
• Administer the college VoIP phone system, including user extensions, call queues, voicemail, auto-attendants, and hardware deployments.
• Vet, recommend, and support new feature releases from the phone and videoconference systems.
• Provide expert recommendations and technical specifications for the procurement, upgrade, and integration of campus multimedia equipment.
• Assist employees and others with setup and operation of video, lighting, sound, and other systems; retrieve, inspect, and clean equipment after use.
• Install audio/visual equipment when needed, including software and/or software updates.
• Perform diagnostic tests to verify functionality and/or troubleshoot problems.
• Assist Help Desk staff with classroom and PC lab equipment.
• Participate in professional development to advance skills, knowledge, and abilities related to the position.

Requirements

• Comprehensive knowledge of AV equipment operation, installation, basic maintenance, electronic circuits, and network connections.
• Strong, hands-on experience and formal training in audio/visual systems and communications technologies.
• Ability to diagnose mechanical, electronic, and PC hardware issues accurately and deliver effective, timely solutions.
• Deep understanding of new and emerging technologies with the ability to share relevant advancements with campus committees and stakeholders.
• Experience in training and instructing others in electronics, multimedia, and graphics applications.
• Ability to communicate technical concepts clearly and build rapport with faculty, staff, and students of all technical skill levels.
• Strong organizational, critical thinking, and problem-solving skills with a proven ability to prioritize multiple tasks.
• Proven ability to work cooperatively in a team, demonstrating flexibility and adaptability in a fast-paced, multicultural environment.
• Commitment to delivering exceptional customer service using good judgment, honesty, approachability, and enthusiasm.

Qualifications

High school diploma or equivalent and a minimum of two years’ experience in working with multimedia equipment and technologies required. Associate or Bachelor’s degree and/or relevant certifications preferred. Must possess a valid driver’s license.