Audio Video Sales & System Designer

About the Role

We are seeking experienced Sales & System Designers to drive sales and deliver an exceptional experience to our customers. Using the best demonstration showroom in the state, our sales team works with customers to understand their needs and offer the best solution within budget. We offer products for music, movies, home automation, cameras, and security. Sales are both retail and custom, requiring installation services. These installation projects require the salesperson to have high knowledge of the equipment and software to complete a design package used by the installation team.

Our most successful salespeople are great listeners who value being solid consultants. They combine strong interpersonal skills with a high aptitude for home technology. Some leads will be provided by our best-in-class web advertising program and showroom visitors, but our highest-producing salespeople also hunt for leads among builders, remodelers, architects, and designers.

Responsibilities

• Meet and/or exceed sales, individual service quality, and team goals.
• Create, maintain, and improve customer relationships through daily interactions during sales and product inquiries.
• Build audio, video, and home theater solutions that engage customers and drive profitability.
• Drive repeat business by providing excellent service and thorough product knowledge through relationship building and solutions sales.
• Keep customers informed on the status of their orders, reconcile errors cost-effectively, and resolve post-order issues such as returns.
• Follow up to ensure all customer needs are fulfilled.

Requirements

• Bachelor’s degree.
• 3-5 years of A/V sales experience.
• Ability to thrive in a fast-paced team environment, take initiative, and multitask.
• Strong written and oral communication skills.
• A passion for high-performance audio and high-quality work.

Skills & Characteristics

• Desire to compete and win.
• An eye for detail.
• Flexible and adaptive.
• Process-oriented.
• A passion for innovating and learning.

Core Values

• Embrace Responsibility.
• Act with Integrity.
• Lead through Service.
• Strive for Excellence.

Pay

Compensation includes a modest salary plus commissions. Less experienced salespeople typically earn $50,000 per year, while our more senior sales designers earn over $200,000.