Audio Video Sales & System Designer

About the role

We are seeking experienced Sales & System Designers to drive sales and deliver an exceptional experience to our customers. Using the best demonstration showroom in the state, our sales team works with customers to understand their needs and offer the best solution within budget. We offer products for music, movies, home automation, cameras, and security. Sales are both retail and custom, requiring installation services. These installation projects require the salesperson to have high knowledge of the equipment and software in order to complete a design package used by the installation team.

Our most successful salespeople are great listeners who value being solid consultants. They have the rare combination of being great with people and also having a high aptitude for technology in the home. Some leads will be provided by our best-in-class web advertising program and showroom visitors, but our highest-producing salespeople hunt for leads among builders, remodelers, architects, and designers.

Responsibilities

• Build audio, video, and home theater solutions that engage customers and drive profitability.
• Drive repeat business by providing excellent service and thorough product knowledge to customers through relationship building and solutions sales.
• Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, and resolve post-order issues such as returns.
• Follow up to ensure all customer needs are fulfilled.
• Meet and/or exceed sales, individual service quality, and team goals.
• Create, maintain, and improve customer relationships while interacting with customers daily during sales and product inquiry transactions.

Requirements

• Bachelor’s degree.
• 3-5 years of A/V sales experience.
• Ability to thrive in a fast-paced team environment, take initiative, and multi-task.
• Strong written and oral communication skills.
• A passion for high-performance audio and high-quality work.

Desired Characteristics

• Desire to compete and win.
• An eye for detail.
• Flexible and adaptive.
• Process-oriented.
• A passion for innovating and learning.

Core Values

• Embrace Responsibility.
• Act with Integrity.
• Lead through Service.
• Strive for Excellence.

Pay

Compensation is a modest salary plus commissions. Less experienced salespersons typically earn $50,000 per year, and our more senior sales designers earn over $200,000.