Audi Service Advisor - Luxury Dealership - Hiring Now

About the role

Join the Elite Team at Audi New Rochelle - Automotive Service Advisor Wanted! Are you passionate about luxury vehicles and delivering exceptional customer service? Audi New Rochelle is seeking a dynamic, driven, and customer-focused Automotive Service Advisor to join our world-class team!

Responsibilities

• Serve as the primary liaison between our valued clients and the service department.
• Greet customers with professionalism and enthusiasm.
• Accurately document customer concerns and vehicle symptoms.
• Provide clear, honest estimates and timelines for services and repairs.
• Communicate technician findings in a way that builds trust and transparency.
• Ensure a premium customer experience from check-in to vehicle delivery.

Requirements

• Proven experience as a service advisor or similar role in an automotive dealership (Audi/VW experience a plus!).
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• Knowledge of CDK software preferred.

Pay

Competitive compensation + performance-based bonuses.

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401(k).
• Ongoing training and career advancement opportunities.
• Supportive and professional team environment.

Schedule

Full-Time | Weekends Required

Location: Audi New Rochelle - 2 Harrison St, New Rochelle, NY