Attractions Operator

About the role

Attractions Operators are responsible for the safe and hospitable operation of all attractions at Hersheypark. This includes learning, retaining, and enforcing departmental safety requirements while creating a friendly and hospitable environment for guests.

Responsibilities

• Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines
• Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs
• Provide excellent customer service to the guests of the Hersheypark by greeting guests and answering questions related to the attraction
• Direct guests to and from the ride area and assist in loading and unloading of rides, which can include assisting guests in or out of rides as needed
• Physically check safety restraints to ensure they are in the correct and locked position
• Provide safety speeches to guests by using a microphone
• Perform other duties as assigned

Requirements

• Must be 16 years of age or older on the date of applying
• Position designated as Safety Sensitive; requires successful completion and passing of a pre‑employment drug test
• Must be able to work flexible hours including evenings, weekends, and holidays
• Work is almost exclusively outdoors; subject to various weather conditions (extreme heat, sun exposure, cold, inclement weather)

Skills

• Ability to work well with other employees and interact with guests in a fast‑paced environment
• Complete basic math without using a calculator
• Display a positive attitude, eagerness to learn, and professional image per Hershey Entertainment & Resorts guidelines
• Effective verbal communication, including delivering safety instructions/directions, verbal cues, speaking clearly into microphones and radios
• Effective nonverbal communication, including maintaining eye contact and giving/receiving safety hand signals
• Ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

Benefits

• FREE admission and parking to Hersheypark
• Discounts on food & shopping
• Additional perks upon receiving Employee ID