Attorney Support Specialist – Utility Player

About the Role

This role is an integral part of Latham’s Attorney Support team, enhancing the efficiency and effectiveness of the firm’s lawyers by providing comprehensive administrative support while working in a global team environment with a real-time work ticketing system (ServiceNow). The position is located in either our Boston, Los Angeles, San Diego, or Orange County office.

Depending on the location, the regular work schedule will be either Monday–Friday, 6:00 a.m.–2:00 p.m. EST, or Monday–Friday, 11:30 a.m.–8:00 p.m. PST. During the first 2–3 months of training, one day per week in the office will be required, with a start time of 9:00 a.m. EST or 8:30 a.m. PST, depending on location. Following the initial training period, the role will transition to fully remote, with occasional in-office attendance as needed.

Responsibilities

• Reviewing lawyer time entry, generating and editing client invoices, submitting expense reimbursement, calendaring and scheduling, managing and editing documents, and making travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Working autonomously and proactively to pick up tasks across the Attorney Support function, often taking on large, time-consuming, and tedious tasks that may span across days and time zones
• Promoting effective work practices, working as a team member, and showing respect for co-workers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Requirements

• Demonstrate professional communication skills, with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
• Display initiative to work both independently and in a team environment with a customer service focus
• Possess the ability to multi-task and adapt to continuously evolving technology platforms
• A high school diploma or equivalent; preferably a bachelor’s degree or equivalent
• A minimum of three (3) years of relevant experience in a legal or professional services environment

Benefits

• Healthcare, life, and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Pay

USD $70,000.00 - USD $100,000.00 /Yr.