Attorney - Early Career
Alexander Shunnarah Trial Attorneys · Tempe, AZ · 3 mo ago
On-siteLegalFull-time
About the role
The role involves providing technical support to clients via email and phone.
Responsibilities
- Respond to client inquiries within 24 hours
- Document and track all client interactions
- Provide troubleshooting and solutions for software issues
- Handle escalated cases and refer to higher-level support if necessary
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of customer service experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with ticketing systems
- Knowledge of common software applications
Skills
- Technical aptitude
- Customer service orientation
- Attention to detail
Benefits
- Flexible work schedule
- Professional development opportunities
- Competitive compensation package
Pay
$50,000 - $60,000 annually
Schedule
Monday through Friday, 9 AM - 5 PM