Attendant Pool - Part Time, Day Pool (Harrah's Atlantic City)

About the role

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Responsibilities

• Ensure that the pool area is safe and clean at all times.
• Monitor all activities on the pool deck and the towel desk.
• Enforce pool rules, secure designated areas and provide assistance to guests as needed.
• Perform pool registration procedures, including distribution of towels and chairs to guests.
• Operate cash register and accurately settle checks according to established procedures.
• Clean recreational areas and equipment.
• Test and treat pool water to maintain standards.

Qualifications

• Excellent interpersonal and communication skills.
• Prior customer service experience.

Pay

$15.92 per hour