Attendant - Guest Room

Responsibilities

• Clean rooms daily as directed by supervisor.
• Ensure the confidentiality and security of all guest rooms.
• Fill and process guest requests as quickly as possible.
• Provide courteous and friendly service to hotel guests.
• Strip soiled linens from beds and remake neatly with clean, unstained linen.
• Thoroughly and completely dust all furniture, fixtures, etc.
• Thoroughly clean the bathroom and vanity area.
• Wash the inside of windows, and be sure mirrors are spotless.
• Thoroughly vacuum the carpeting of all assigned rooms.
• Replace all guest room amenities in their proper place.
• Keep linen cart as neat and organized as possible.
• Restock all linen cart supplies before ending shift.
• Ensure all collateral in is the room, and all lights are working properly.
• Turn in all liquor found in checked-out rooms to housekeeping supervisor.
• Use correct procedures for operating all equipment.
• Follow proper procedure for all lost and found items in guest rooms.
• Informs supervisor of any early checkouts, refuse service, or late service.
• Reports to Room Inspectors any maintenance work orders for needed repairs to room.

Requirements

• Must be able to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl.
• Must be able to frequently lift and/or move up to 50 pounds.
• Must be able to stand and walk for prolonged periods of time (7+ hours).

Qualifications

• Must be able to follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Skills

• Attention to detail.
• Customer service skills.
• Physical stamina and strength.

Benefits

• 401(k) with matching.
• Medical, Dental, & Vision insurance.
• Flexible spending account.
• Employee assistance program.
• Employee discounts.
• Free parking.
• Life insurance.
• Paid time off.
• Tuition reimbursement.

Pay

Hourly $14.00

Schedule

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.