Attendance Secretary - Secondary

About the Role

The Attendance Secretary at the secondary level serves as the main contact for attendance records. This position is responsible for keeping administrators informed of attendance-related issues and contacting parents regarding student absences.

Responsibilities

• Record and track student attendance using the District’s student information system, including period and daily attendance.
• Produce daily attendance reports.
• Submit, track, and maintain Becca records.
• Collaborate with the attendance team to provide interventions for student attendance.
• Verify student absences by making phone calls.
• Greet students, staff, parents, community members, and visitors upon their entrance to the building.
• Assist with answering incoming telephone calls, providing accurate information, directing calls, and taking messages.
• Problem-solve with frustrated or disgruntled parents, either by telephone or in person.
• Assist the Office Manager with secretarial tasks.
• Input discipline and other student record information, and assist with year-end reports related to discipline.
• Assist with parent communications, such as newsletters, emails, flyers, and surveys.
• Process paperwork associated with free and reduced lunch.
• Cover the health room when staff is unavailable, including caring for ill children, completing accident reports, administering medications, and providing first aid.
• Call parents or guardians when necessary and arrange for student pickup.
• Translate within scope of work if multilingual.
• Provide administrative support.
• Supervise students visiting the office area for various reasons.
• Maintain volunteer records.

Requirements

• High school diploma or equivalent.
• Two (2) years of secretarial experience.
• Basic knowledge of Microsoft Word and Excel.
• Ability to learn the District’s Student Information System within 3 months of hire.
• Positive evaluations.
• Criminal background clearance.
• Consistent work schedule during scheduled hours.

Skills

• Knowledge of school board policies and procedures.
• Proficiency in Microsoft Word and Excel.
• Database management skills.
• Ability to organize and perform job responsibilities efficiently and independently with strict attention to detail.
• Ability to work under pressure and handle safety responsibilities.
• Basic knowledge of modern technology and willingness to increase proficiency.
• Strong verbal and written communication skills, including proofreading.
• Proper telephone etiquette.
• Effective safety and security practices within individual work routines.
• Flexibility to cope with frequent interruptions, multitask, and shift priorities to meet deadlines.
• Ability to develop and maintain positive customer relations in a multicultural and multiracial community.
• Ability to assist and cope with angry or distraught students, parents, and community members.
• Collaborative teamwork with District staff.
• Adherence to ethical and professional standards of conduct, including confidentiality requirements.
• Ability to perform essential job functions with or without reasonable accommodations.
• Cultural competence and equity awareness, including knowledge of own cultural identity and ability to nurture an inclusive environment.
• Commitment to the District’s vision: “Each Scholar: A Voice. A Dream. A Bright Future.”

Physical Demands

• Regularly stand, walk, bend neck and back, and use hands for repetitive grasping and pushing/pulling.
• Frequently sit for extended periods and use a computer screen and keyboard.
• Occasionally squat, kneel, use hands for fine manipulation, climb stairs/ladder, lift, and reach overhead.
• Regularly lift/carry up to 5 pounds, frequently lift/carry up to 15 pounds, and occasionally lift/carry up to 25 pounds.
• Occasionally push/pull a maximum weight of 200 pounds.

Work Environment

• Primarily indoor conditions, regularly working near a video display.
• Moderate noise level in the work environment.
• Frequent interruptions and demanding deadlines.
• Occasional interaction with angry or distraught students, employees, and community members.

Pay

Level 4 on the FWEA-ESP Salary Schedule.

Benefits

• Medical, dental, and vision coverage.
• Sick and vacation leave.
• Life insurance.
• Professional development funds.
• Retirement benefits.