Athletics Ticket Operations Cashier

About the role

USU Ticket Operations is seeking Ticket Clerks for the Fine Arts and Athletics Ticket Offices. These positions involve answering questions, providing customer service, selling tickets, enforcing policies, and communicating with managers.

Responsibilities

• Answering questions and providing friendly customer service.
• Selling tickets for all ticketed events in the USU Athletics and Caine School of the Arts venues.
• Enforcing departmental policies and following proper cash handling procedures.
• Communicating and referring problems to the manager in charge.
• Making outbound calls and building positive relationships with all customer/patron.

Qualifications

• Minimum Qualifications: Positive attitude, clear communication, teamwork skills, ability to work variable hours, and maintain a professional appearance.
• Preferred Qualifications: Experience or knowledge of arts or sports events at Utah State University.

Skills and Abilities

• A high degree of professionalism, tactful communication, and strong people skills.
• The ability to problem solve and execute instructions quickly in a calm and organized manner.

Required Documents

• Along with the online application, please attach a resume to be uploaded in the Candidate Profile under “Resume/CV.” Document size may not exceed 10 MB.

Pay

$11.00/hr

Schedule

Employees are expected to work some daytime office hours and are required to work every home football game. All other hours are flexible and vary with the schedule of home games/events, which mainly include nights, weekends, and some holidays.

ADA

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing). Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact. USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies ' long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Notice of Non-Discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, familial status, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law. Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities. In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.