Athletic Trainer/DME Field Service Rep (St. Petersburg, FL)

About the Role

Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in East Bay Area, CA. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare, and Exos.

Key Responsibilities

• Provides account management, manages day-to-day service operations for DME programs, and provides instruction for appropriate use and application of products.
• Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Performs routine evaluation of customer clinic needs and works with Sales and Field Service Teams to make modifications to improve DME inventory program performance.
• Travels within designated territory, monitoring and maintaining current inventory levels using inventory valuation methods, tracking orders, and investigating problems.
• Serves as a liaison between the customer, Enovis, and the Sales Team.
• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

Minimum Qualifications

• A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
• Minimum of 4 years' experience with direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment, or related experience.
• Bachelor's Degree in a related field.
• Demonstrated patient care experience.
• Experience dealing with multiple physicians in a high-volume clinic.
• Demonstrated experience with the application of soft goods/functional bracing.
• Previous experience with inventory management programs and/or EMRs.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
• Must possess a valid Driver's License and current automobile insurance.
• Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Desired Qualifications

• Experience with and knowledge of insurance reimbursement/DME billing requirements

Work Environment & Physical Demands

• Provides patient care in physician's offices, hospitals, and/or clinics, etc.
• This job involves potential exposure to airborne and bloodborne pathogens.
• Physical Demands: Must frequently lift and/or move up to 60 pounds.
• Travel Requirements: May be required to travel up to 10-90% of the time, but overnight travel is not required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services