Athletic Trainer/DME Field Service Rep (Brooklyn, NY)

About the role

The Athletic Trainer/DME Field Service Rep (Brooklyn, NY) role at Enovis Corporation is a key member of the Field Services Team. This position plays a vital role in driving the medical technology industry forward through transforming patient care and creating better patient outcomes.

Responsibilities

• Proper measuring and application, education on appropriate use/care, and providing accurate information to patients and Health Care practitioners (HCPs).
• Care coordination for follow-up brace fitting appointments.
• Routine customer service to patients, physicians, physician assistants, and other clinical staff.
• Verification of patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Serving as a liaison between the customer, Enovis, and the Sales Team.
• Achieving metrics and KPIs to ensure customer performance and efficiency comply with applicable Enovis agreements/contracts.
• Adherence to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

Requirements

• A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
• Minimum of 1 year of experience in a hospital, healthcare facility, clinic, or physician’s office, or as an independent contractor working directly in the care of the orthopedic patient, or related experience required.
• Demonstrated patient care experience.
• Experience dealing with multiple physicians in a high-volume clinic is a plus.
• Bachelor’s degree in a related field is strongly preferred.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
• Must possess a valid Driver’s License and current automobile insurance.

Qualifications

• Holds and maintains a Board of Certification (BOC) in Athletic Training, strongly preferred.
• American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Orthotic Fitter, Physical Therapy Certification, National Board for Certification of Orthopedic Technologists (NBCOT), BOC Physical Therapy Certification, or other relevant orthopedic/clinical certifications may also be considered.
• Experience with and knowledge of insurance reimbursement/DME billing requirements.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and orthopedic equipment.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services

Pay

Competitive compensation package is offered.

Schedule

Full-time position with flexible schedule to accommodate travel and patient needs.