Athletic Trainer/DME Field Service Rep (Manhattan, NY)
Enovis · Manhattan, New York, United States · 1 wk ago
OTHRFull-time
About the Role
Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Manhattan, NY. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
Key Responsibilities
- Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs.
- Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.
- Performs inventory management and participates in required audits.
- Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
- Serves as a liaison between the customer, Enovis, and the Sales Team.
- Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
Minimum Basic Qualifications
- A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
- Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience. Demonstrated patient care experience.
- Bachelor's Degree in a related field.
- Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
- Must possess a valid Driver's License and current automobile insurance.
Desired Qualifications
- Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment & Physical Demands
- Provides patient care in physician's offices, hospitals, patient homes, and/or clinics, etc.
- This job involves potential exposure to airborne and bloodborne pathogens.
- Physical Demands: Must frequently lift and/or move up to 20 pounds.
- Travel Requirements: Requires travel up to 20% of the time, but overnight travel is not required. Required to visit various locations using own transportation.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Spending and Savings Accounts
- 401(k) Plan
- Vacation, Sick Leave, and Holidays
- Income Protection Plans
- Discounted Insurance Rates
- Legal Services