Athletic Attendant l ($16 hourly)

About the role

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

Responsibilities

• Provide initial customer service contact for staff, members, clients, and customers entering the Gymnasium, Gym Lanai area and/or Recreation Field facilities, and be able to provide direction and answer questions regarding any Athletic programs as needed.
• Aid in organizing activities, clinics, leagues and athletic specific programs for all ages.
• Maintain good customer service to the community; see that all staff, members, clients, and customers are given prompt and courteous service.
• Maintain the orderliness and cleanliness of the Gymnasium, Gym Lanai area, Equipment room, and Recreation Field facilities.
• Clean and maintain sports equipment.
• Sweep gym floors, judo mats, and other surfaces.
• Remove trash and debris.
• Aid customers, clients and members according to established procedures, verify membership status, check in and out gym equipment, and secure the Kiosk P.O.S. area at the close of shift.
• Adhere to Kroc Center Hawaii operations as well as all policy procedures as adopted by Administration.
• Work with volunteers and co-workers on a professional level.
• Interface with peer, supervisors and people of various socio-economic backgrounds.
• Monitor all recreational activity in any Athletic venue, including, but not limited to the Gymnasium, Gym Lanai area and Recreation Field facilities.
• Aid in Gymnasium, Gym Lanai area, and/or Recreation Field facilities, preparations and clean up.
• Aid as needed in emergency or accident situations and respond swiftly in an emergency or accident situations.
• Maintain a safe working environment; report all harmful problems with facility to the proper supervisor, including but not limited to the Athletic Director.
• Maintain all health and safety regulations as defined by the Health Department and The Salvation Army.
• Observe all safety rules and regulations by observing participant activities and enforcing safety regulations for all Gymnasium, Gym Lanai area and Recreation Field facilities.
• Report any suspicion of child abuse to the appropriate supervisor, including but not limited to the Athletic Director and Child Protective Services.
• Attend all staff meetings and trainings.
• Maintain quality service by following organization standards.
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to internal and external clients.
• Provide management with appropriate records concerning participation, member information, etc.
• Maintain safe and clean working environment by complying with procedures, rules and regulations.
• Respond to and report all accidents and incidents to supervisor at time of occurrence and to the Athletic Director.
• Document maintenance needs and submit to Athletic Director.
• Follow and ensure adherence to The Salvation Army Policies and Procedures.
• Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
• Maintain regular and punctual work attendance.
• Perform other duties as assigned.

Qualifications

• Experience in playing and/or coaching sports.
• Previous experience in working with youth helpful.
• Previous customer service work experience helpful.
• Must maintain a professional attitude and approach to problem solving.
• Must be able to communicate effectively with staff, members, clients, and customers.
• Will attend and complete at least 2 hours of Child Safety training as approved by The Salvation Army.
• Current CPR/First Aid and AED course completion card (RE-CERTIFICATION may be acquired after employment).
• Physical ability to lead and interact in group activities and perform related physical skills.
• Must be able to work varied shifts, including weekends and holidays.
• Basic computer skills and experience with the Kiosk Point of Sales (P.O.S.) systems will be helpful.
• Must be able to work independently, with minimal supervision.
• Must be able to lift and carry at least 40 pounds.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.