Aternity Consultant - TS/SCI FSP Clearance

About the role

As an Aternity Consultant, you will work with Riverbed's Aternity Application Performance Management (APM) & End User Experience Monitoring (EUEM) products to solve enterprise-wide network, application, server capacity, and end-user performance issues. Your role combines desktop engineering disciplines with a business focus for delivering and utilizing IT performance management solutions.

Responsibilities

• Leverage Riverbed's technologies to plan, design, deploy, operate, manage, troubleshoot, and optimize IT infrastructures and devices.
• Analyze and understand customers' IT organization, requirements, and processes to assist in achieving full adoption and utilization of Riverbed's solutions to maximize ROI and business value.
• Provide specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization, and end user performance analysis.
• Collect end user and application performance information for troubleshooting.
• Develop scripts for use with Riverbed's EUEM and APM products for metric collection and remediation tasks.
• Configure and program accurate and valid measurements for end-user activities and backend application transactions.
• Present and articulate advanced product features, benefits, and overall product solutions.
• Work directly with customers, colleagues, and other stakeholders to achieve project goals either on-site or remotely.
• Diagnose and resolve performance issues for Windows and UNIX-based platforms.
• Develop solutions to meet customer needs within budget and schedule constraints.
• Serve as an expert in cloud migration, application performance, and application delivery, utilizing Riverbed's complete Digital Performance platform.

Requirements

• MUST BE A US CITIZEN AND HAVE AN ACTIVE TS/SCI WITH FULL SCOPE POLY CLEARANCE.
• Bachelor's Degree in a technical discipline from an accredited college or university in Computer Science, Cybersecurity, Computer Engineering, or related discipline.
• 8-10 years related experience in IT Systems Support, Systems/Network Engineering, or similar roles.
• Experience monitoring and tuning application and system performance.
• Understanding and experience in specifying, collecting, processing, and presenting information from potentially several disparate data sets, utilizing data science best practices.
• Ability to communicate actionable insights found within data sources, generate supporting reports and dashboards, and effectively communicate with both technical and non-technical audiences.
• Confident in driving IT projects forward in large organizations and translating technical features into tangible customer business benefits.
• Self-motivated and capable of high performance under minimal supervision.
• Organized and detail-oriented, with strong customer service and technical skills.
• Passionate about teamwork and contributing to a world-class Professional Services team which values excellence, execution, and integrity.

Qualifications

• Bachelor's Degree in a technical discipline from an accredited college or university in Computer Science, Cybersecurity, Computer Engineering, or related discipline.
• 8-10 years related experience in IT Systems Support, Systems/Network Engineering, or similar roles.
• Experience monitoring and tuning application and system performance.
• Understanding and experience in specifying, collecting, processing, and presenting information from potentially several disparate data sets, utilizing data science best practices.
• Ability to communicate actionable insights found within data sources, generate supporting reports and dashboards, and effectively communicate with both technical and non-technical audiences.
• Confident in driving IT projects forward in large organizations and translating technical features into tangible customer business benefits.
• Self-motivated and capable of high performance under minimal supervision.
• Organized and detail-oriented, with strong customer service and technical skills.
• Passionate about teamwork and contributing to a world-class Professional Services team which values excellence, execution, and integrity.

Desired Technical Skills

• Aternity product experience highly preferred but competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.) accepted.
• Network and infrastructure performance monitoring and analysis experience is preferable.
• Solid understanding of common application architecture frameworks, distributed mechanisms, and messaging components.
• Understanding of IT methodologies for deploying and changing software in enterprises.
• Programming skills in either PowerShell, Python, C++, Golang, Rust, or familiarity with others.
• Knowledge of cloud-based technology such as AWS, Azure, and Docker.
• Knowledge of web technologies (server side and client side) such as Java Servlets, HTML, CSS, JavaScript, Ajax, HTTP protocol, and the RESTful architectural style.
• Knowledge of web application architecture and software including Web Servers (Apache, IIS), Application Servers (WebSphere, WebLogic), Databases (Oracle, SQL Server, DB2), and Operating Systems (UNIX, Windows).
• Knowledge of TCP/IP networking.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary: $110,000 - $160,000 annually depending on experience.

Company Description: Spry Squared is a Minority and Woman Owned Small Business headquartered in Colorado Springs, Colorado with offices across the United States of America. We are an experienced federal government and commercial service provider with security cleared personnel working on various projects across the USA and the globe. Spry Squared provides organizations with Best in Class Enterprise Solutions, Managed IT Services, Cybersecurity Solutions, IT Professional Services, Recruiting Services, Project/Program Management, and technology products. We are your strategic partner and value-added reseller, solving complex business challenges by leveraging technology solutions that reduce costs, optimize productivity, and minimize risk.