Asst Sales Mgr- Outlet

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. We hire individuals who bring new ideas, understand smart risk-taking, and enhance our thriving culture. Our commitment is to offer modern classic style for every body type through a full range of sizes.

About the role

This position is based at Store 04050 Tilton NH PremOut-Tilton, NH 03276 and is a regular, full-time role.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring relationships both internally and externally.
• Help customers look and feel their best by providing style advice based on their specific needs.
• Provide exceptional and meaningful customer service experiences that promote product and build brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
• Reinforce consistent selling and service standards through coaching, training, and accountability.
• Support all areas of operational excellence, including management of inventory, execution of floorsets, filling orders, recalls, recovery, replenishment, and re-tickets.
• Prioritize daily tasks and responsibilities to meet the needs of the customer, team, and business.
• Balance operational and selling energy, ensuring proper planning, scheduling, and prioritizing of tasks to meet business needs.
• Maintain knowledge of the business and competitive landscape, fashion trends, and key business drivers to identify opportunities that maximize sales and achieve financial goals.
• Ensure compliance with all company policies and procedures as well as local, state, and federal employment laws.

Requirements

• Passionate about selling, with a natural ability to generate thoughtful ways to drive new traffic into the store.
• Model of professionalism with a strong work ethic, integrity, and respect for others.
• Customer-centric, understanding the importance of exceptional service in growing store sales.
• An educator, coach, and mentor who inspires team associates based on their individual strengths.
• Organized and strategic, with the ability to make independent decisions in a fast-paced, ever-changing environment.
• A clear communicator of business-related information and brand initiatives.
• Ambitious, enthusiastic, and friendly, with the ability to work cooperatively in a diverse work environment.
• Technologically adept at navigating, coaching, and training computer POS/iPad/handheld systems.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Able to bend, reach, stretch for product, as well as lift, carry, and move at least 40 lbs.
• Ability to work a flexible schedule based on business needs, including opening/closing shifts, weekends, and holidays.
• Open availability of 40 hours per week.

Benefits

• Growth opportunities with tools to advance beyond this position.
• Complete benefits package, effective the first day of the month after your start date.
• Store Management Incentive Bonus Program (SMIP).
• Generous merchandise discount: 50%, 60%, and 70% off Talbots and Haven Well Within products.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

Values

• We Win as a team and are dedicated to ensuring and applauding each other’s success.
• We Encourage creativity, innovation, and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work with.