Asst. Maintenance Manager

About the Company

RHO Residential is a premier property management company specializing in Class-A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people-first approach, fostering meaningful connections with residents and property owners alike.

About the Role

Compensation is $65,000.

Responsibilities

• Ensure that the physical condition of the property is maintained according to company operating and safety standards.
• Ensure that service requests and repairs are made correctly and in a timely manner.
• Assist Maintenance Manager with organizing and prioritizing service requests and general maintenance tasks.
• Assist Maintenance Manager with overseeing turn-key operation and ensuring that vacant units are made rent-ready in a timely manner. Perform turn-key work as required.
• Assist Maintenance Manager with scheduling and supervising other maintenance staff and the work performed by outside contractors.
• Assist Maintenance Manager with maintaining a proper inventory of supplies and tools sufficient for providing service and maintaining the property. Purchase supplies as required using standard purchase order system and proper bidding procedures.
• Assist Maintenance Manager with preparing staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines.
• Assist Maintenance Manager with maintaining a preventative maintenance program that minimizes emergency repairs and service requests.
• Adhere to the company's safety programs, policies and procedures. Maintain the hazard communications program. Teach and promote safe work practices among on-site staff.
• Assist with maintaining all grounds, including sidewalks, public walkways and stairways, building exteriors, garden areas and dog runs in a neat, clean and attractive condition.
• Perform snow removal including, but not limited to shoveling, salting/sanding, and clearing of sidewalks, public walkways and stairways, building exterior entrances, parking garages and any other common areas or area determined by the Supervisor.
• Be punctual and reliable.

Requirements

• Education: High School diploma or equivalent. Ability to read and write English correctly and fluently. Ability to accurately perform basic to intermediate mathematical functions. Technical Certification a plus.
• Experience: Minimum of two to three years previous experience in property management maintenance, other building maintenance or related trade. Minimum of one year previous supervisory experience is preferred.

Skills

• Diagnose problems with and repair the following:
  • Major appliances
  • HVAC
  • Basic to intermediate plumbing (when no license required)
  • Basic to intermediate electrical (when no license required)
  • Sheetrock
  • General carpentry
  • Pool care (if required by property)
  • Gutters/roofing (all roofing work will be completed by licensed, insured contractors)
  • Wallpaper/painting
• Ability to deal well with people.
• Good verbal and written communication skills.
• Strong customer service orientation.
• Familiarity with online service requests software.
• Basic computer skills, specifically knowledge of Microsoft Office products.
• Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees.

Licenses and Certifications

• EPA certifications for refrigerant recycling and at a minimum, Type I & Type II certifications.
• CPO – Certified Pool Operator certification – if required by property.
• Valid Driver's license and insurance.
• Black Seal – if required by property.
• Other licenses and certifications as required by state or local law.

Benefits

• Medical, dental, vision
• FSA
• Company paid life insurance
• Supplemental insurance programs
• 401(k) and discretionary match