Asst Credit Manager

Credit Analysis & Risk Management

Analyze customer financial statements, credit reports, trade references, payment histories, and industry trends to determine appropriate credit limits and terms.

Review and approve new customer credit applications within assigned authority levels.

Recommend credit limit increases, decreases, account holds, and other risk mitigation measures.

Monitor customer portfolios for changes in financial condition, payment performance, and overall risk exposure.

Perform ongoing financial statement analysis and credit reviews for key accounts.

Identify high-risk accounts and recommend appropriate protective measures, including personal guarantees, liens, standby letters of credit, or other credit enhancements.

Support bad debt reserve analysis and assist with forecasting potential credit losses.

Collections & Accounts Receivable Management

Assist with processing cash applications and credit memos in AS400 system.

Review aging reports and partner with collection staff to improve past-due account performance.

Work directly with customers to resolve complex collection issues and payment disputes.

Assist with negotiating payment plans and collection strategies for delinquent accounts.

Serve as liaison with Leadership & Department Support

Serve as Backup to the Credit Manager

Provide guidance, training, and technical support to Credit Analysts, Credit Coordinators, and Collection Specialists.

Assume responsibility for day-to-day departmental operations in the Credit Manager's absence.

Reporting, Systems & Process Improvement

Constantly evaluate credit processes and recommend opportunities for operational improvement.

Collaborate with the IT Department to develop system enhancements, workflow efficiencies, and reporting improvements.

Prepare recurring and ad hoc management reports related to accounts receivable, credit exposure, collections performance, and customer risk.

Aid in month-end closing activities related to accounts receivable and bad debt reserves.

Operate and maintain retailer portals including Home Depot, Lowe's, and other customer payment platforms.

Lead or participate in special projects designed to improve Credit Department effectiveness and efficiency.

Audit & Compliance Support

Support the annual external financial audit by preparing account analyses, aging schedules, customer support documentation, and audit reports.

Research and respond to auditor questions regarding customer account activity, payment history, collection efforts, and credit decisions.

Assist the Credit Manager in gathering, validating, and organizing documentation requested during the annual audit.

Review supporting schedules and account reconciliations to ensure completeness and accuracy before submission to auditors.

Supervisory Responsibilities

Provides day-to-day leadership and guidance to Credit Department personnel.

May oversee assigned staff, projects, or functional activities as delegated by the Credit Manager.

Acts in a supervisory capacity when the Credit Manager is unavailable.

Aids in employee training, coaching, performance feedback, and development.