ASST. CASE MANAGER, DRC

Responsibilities

• Greets participants entering the facility.
• Completes drug screens according to assigned random schedule for each participant check-in.
• Performs breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Affords assistance in managing a participant caseload using the Principles of Effective Intervention (What Works).
• Conducts risk/need assessments and creates individual treatment plans for each assigned participant.
• Mets regularly with participants and documents participants attendance, participation and progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week.
• Documents participants’ attendance, participation and progress in Company database.
• Develops and monitors the participant’s progress relative to their CMP through all phases of the program.
• Filings, prepares charts and performs data entry as assigned.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• Performs other duties as assigned.

Qualifications

• High school diploma required.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Valid State driver’s license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.
• Bi-lingual (English/Spanish) skills may be required.
• Ability to work with computers and the necessary software typically used by the department.