Associate Vice President Oncology Operations, Medical Oncology

About the role

The successful candidate will manage WVU Cancer Institute clinical operations throughout the network, optimize clinical and financial performance, and lead process improvement initiatives.

Responsibilities

• Oversee Medical Oncology operations at WVUCI locations, including clinical services, financial management, staffing, equipment, and facilities.
• Analyze and identify process improvement opportunities across the medical oncology network, leading efforts to enhance operational procedures and policies for greater efficiency and effectiveness.
• Collaborate with the Chair of Medical Oncology to support research efforts, expand clinical trials, and improve patient access to innovative treatments.
• Enhance operational efficiency by streamlining patient flow, reducing wait times, and optimizing care delivery, including patient registration, check-in, financial counseling, and charge capture accuracy.
• Ensure patient-centered care by focusing on improving the overall patient experience and minimizing patient financial liability through efficient administrative processes and financial counseling.
• Execute market and financial assessments of WVUCI medical oncology network locations.
• Support clinical and programmatic development of clinical sites.
• Develop staffing models capable of fully and reliably supporting clinical activities.
• Financial reporting, optimization, and analysis.
• Informs financial and clinical operations reporting for all WVUCI medical oncology locations including dashboards, prior authorization, revenue cycle and coding optimization.
• Guide clinical quality programming for WVU CI medical oncology network.
• Lead initiatives to improve operational procedures, including developing and maintaining audits to ensure accuracy in clinical records, billing, coding, and documentation that support revenue and services performed.
• Enhance administrative operational processes across the WVUCI medical oncology network to improve workflows and ensure compliance with healthcare regulations and standards.
• Improve charge capture accuracy by developing and implementing best practices in financial documentation and coding, ensuring revenue alignment with services rendered.
• Develop internal audits to enhance accuracy in billing, coding, and clinical records, while ensuring compliance with state and federal regulations.
• Promote staff engagement by encouraging collaboration at all levels, fostering an environment of teamwork and shared responsibility across the medical oncology network.
• Effectively communicate with all members of the WVUCI team, ensuring transparency and alignment in goals, expectations, and performance standards.
• Increase staff engagement by implementing professional development initiatives and fostering a culture of accountability, collaboration, and continuous improvement.
• Lead strategic planning efforts for the Department of Medical Oncology, ensuring alignment with WVUCI’s mission and expansion goals across Appalachia.
• Develop a growth strategy that includes adding new locations, recruiting top talent, and integrating standards of care to improve care delivery and patient outcomes.
• Implement governance structures that foster clarity in decision-making and consistency in care across all eight locations.
• Work with key stakeholders to enhance collaboration between medical oncology locations, other clinical departments, and external partners, ensuring integrated cancer care delivery.
• Oversee financial performance by managing the Department’s budget, optimizing resource utilization, and aligning operations with revenue cycle processes.
• Monitor financial and operational results to improve efficiency, affordability, and financial outcomes, ensuring all locations adhere to budgetary constraints and revenue expectations.

Requirements

• Master of Business Administration or a relevant field required.
• Eight (8) years’ experience in a healthcare setting.
• Five (5) years’ experience in administration and management with direct supervisory experience.

Preferred Qualifications

• Advanced degree in business or healthcare related field.
• Ten (10) years’ administrative experience in tactical operations.
• Eight (8) years’ experience in administration and management with direct supervisory experience.

Skills & Abilities

• Ability to apply leadership skills to a variety of situations.
• Excellent written and communication skills.
• Effective interpersonal relations.