Associate Vice President, Clinical Services - Market Access Marketing

Accountabilities

• Provide strategic direction, oversee clinical content development, and support the growth of clinical services initiatives across multiple accounts.
• Lead clinical content development across multiple major client accounts, ensuring quality standards, strategic alignment, and timely delivery.
• Manage a portfolio of assigned accounts while balancing priorities, resources, and business objectives across various projects.
• Serve as a medical and strategic lead for brand planning, tactical development, client presentations, and new business opportunities.
• Develop, implement, and maintain account-specific clinical services processes, standards, and best practices.
• Drive key departmental initiatives including onboarding programs, recruitment efforts, innovation projects, and workflow improvements.
• Collaborate with internal teams and external stakeholders to resolve challenges, manage expectations, and deliver effective solutions.
• Allocate resources across accounts and workstreams while ensuring operational efficiency and strong client outcomes.
• Mentor, coach, and develop clinical services team members through feedback, performance guidance, and career development planning.
• Directly and indirectly supervise a team of clinical professionals, including senior medical leadership roles.
• Promote a culture of accountability, collaboration, respect, and client-focused excellence.

Requirements

• Bachelor’s degree in life sciences or equivalent experience in pharmaceutical agencies, healthcare communications, or related fields.
• Advanced degree in life sciences, such as PharmD or PhD, preferred.
• 9+ years of experience in medical communications, pharmaceutical, healthcare, or related industries.
• Proven experience developing managed markets promotional content and healthcare communication strategies.
• Strong understanding of pharmaceutical manufacturer strategies, payer environments, and healthcare business models.
• Expertise in evaluating and summarizing scientific literature, healthcare data, and business insights for diverse audiences.
• Able to translate complex clinical concepts into clear, accessible, and impactful communications.
• Strong knowledge of American Medical Association (AMA) style guidelines.
• Proficiency with Microsoft Word, PowerPoint, Adobe Acrobat, and scientific research platforms such as PubMed and Google Scholar.
• Excellent written and verbal communication skills with strong presentation abilities.
• Strong analytical thinking, organization, prioritization, and project management capabilities.
• Able to manage competing deadlines, complex stakeholder relationships, and high-impact initiatives.
• Strong leadership, mentoring, conflict resolution, and team-building skills.
• Familiarity with managed care organizations, healthcare delivery systems, health reform, HMOs, MCOs, or PBMs is preferred.

Benefits

• Competitive salary range estimated at $150,000 - $216,000 USD depending on skills, experience, qualifications, location, and business needs.
• Eligibility for a discretionary annual bonus program.
• Comprehensive health insurance coverage.
• Retail savings benefits.
• Life insurance and disability benefits.
• Paid parental leave.
• Paid time off, including vacation and sick leave.
• Opportunity to work remotely with flexibility.
• Inclusive workplace culture focused on collaboration, diversity, and professional growth.