Associate Vice President - 5033

Responsibilities

• Aid the Vice President in overseeing, strengthening, and expanding the Access to Benefits department.
• Provide cross-programmatic support as needed to ensure smooth operations across all Benefits sites.
• Lead benefits navigation programs, including those focused on SNAP, Medicaid, health insurance access, and housing assistance.
• Train, mentor, and guide new program directors to ensure alignment with agency and contractual expectations.
• Represent BronxWorks at external meetings, interagency working groups, and conferences across the five boroughs and occasionally outside NYC.
• Participate in evening and weekend events or meetings as required.
• Assume responsibility for all aspects of assigned programs including staff and programs.
• Set and implement goals for programs under your portfolio.
• Participate actively in agency management.
• Plan and develop department programs.
• Help lead fundraising activities; write proposals and/or coordinate proposal writing team.
• Develop budgets for new and existing programs.
• Ensure all Access to Benefits and Homelessness Prevention Benefit program operations are aligned with government regulations, funding requirements, and reporting standards.
• Maintain oversight and submit all contract reports to funding sources.
• Develop corrective plans for programs that are not meeting contractual obligations.
• Act as liaison between the programs under your portfolio and the agency, i.e., interact with administration staff and staff within other departments; work to create positive working relationships within BronxWorks.

Qualifications

• Master’s Degree in Social Work, Public Administration, Business, or related field.
• Expertise in public benefits systems and program administration.
• Five to seven years experience in a social services agency with contract management responsibility.
• Three to five years supervisory experience.
• Solid budget management and grant writing experience.
• Knowledge of NYC benefit systems, including SNAP, Medicaid, Cash Assistance, SSI/SSD, and Fair Fares.