Associate Vice Chancellor for Student Affairs (Richmond)

Work Location: Chesterfield - 041

Hiring Range: $175,000 to $195,000

Full Time, 12-month position with telework options (subject to change based on business needs). Work schedule: Monday-Friday, 8 AM–5 PM; evenings and weekends as necessary.

About the Role

Virginia's community colleges have a 50-year track record of educational excellence and innovation to serve the needs of our citizens and strengthen the Commonwealth's economy. The Associate Vice Chancellor for Student Affairs leads and implements system-wide strategies that improve student access and success. Reporting to the Senior Vice Chancellor for Academic and Workforce Programs, this position works in concert with the Associate Vice Chancellor for Academic Affairs, Associate Vice Chancellor of Career Education and Workforce, the Assistant Vice Chancellor for Institutional Research, and the Assistant Vice Chancellor for Student Success and Professional Development.

The Associate Vice Chancellor for Student Affairs is responsible for the strategic development and implementation of VCCS student services initiatives with primary responsibilities for the management and oversight of the student services component of the Academic and Workforce division. This position provides system-wide leadership for admissions, records and registration, student financial aid, holistic student support, enrollment management, student conduct, Title IX compliance, services for targeted student populations, retention efforts, and strategic initiatives. This includes but is not limited to the system-wide strategic plan, services and initiatives that support improving student outcomes, student enrollment, and student completions. Additionally, this position will work with other members of the Academic and Workforce Programs team to connect students to job and career opportunities.

The Associate Vice Chancellor for Student Affairs, in concert with Vice Presidents of Student Affairs, provides visionary leadership and strategic direction for the design, development, and continuous improvement of student affairs programs and services across Virginia's 23 community colleges. This position is responsible for ensuring equitable access, student engagement, and holistic success aligned with the VCCS mission to deliver high-quality, affordable, and inclusive education that empowers all Virginians to learn and thrive. The Associate Vice Chancellor for Student Affairs leads efforts to advance the One System, One Experience approach by promoting consistency in student support services, enrollment management, financial aid, student conduct, and holistic student initiatives across the System.

Responsibilities

• Provide system-wide leadership for admissions, records and registration, student financial aid, holistic student support, enrollment management, student conduct, Title IX compliance, services for targeted student populations, retention efforts, and strategic initiatives.
• Develop and implement large-scale student success initiatives.
• Manage multiple large-scale budgets.
• Lead policy development, compliance management, and cross-functional collaboration.
• Work collaboratively with system office leadership, chief student affairs officers, chief academic officers, and state and national partners to strengthen the student experience and position the VCCS as a national model for a student-centered community college education.
• Ensure equitable access, student engagement, and holistic success aligned with the VCCS mission.
• Promote consistency in student support services, enrollment management, financial aid, student conduct, and holistic student initiatives across the System.
• Occasional travel to represent VCCS for conferences and meetings.
• Perform other duties as assigned, including assisting the agency or state government in the event of an emergency declaration by the Governor.

Requirements

• Doctorate in higher education, organizational leadership, or a related discipline.
• Three years of senior management experience, and a total of five years of management experience in instructional, student services, or related programs, or a related area.
• Demonstrated experience developing and implementing large-scale student success initiatives.
• Demonstrated experience managing multiple large-scale budgets.
• Proven track record in policy development, compliance management, and cross-functional collaboration.
• Strong commitment to ensuring a sense of belonging and inclusion for both students and employees.
• Excellent interpersonal, communication, and organizational skills.

Preferred Qualifications

• Five years of senior management experience, and a total of seven years of management experience in instructional, student services, or related programs.
• A background of increasing responsibility in the coordination of community college departments or divisions.
• Experience with statewide community college systems or multi-campus/multi-college governance structures.
• Familiarity with Virginia higher education policies, SCHEV, and VCCS initiatives such as Student Conduct, Veterans and Military Services, Transfer Virginia, FastForward, and G3.
• Demonstrated success leveraging data analytics and technology to enhance student success.

Skills

• Communication: The ability to articulate thoughts and deliver information effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.
• Coaching: The ability to facilitate skill development and improved performance by providing clear, specific feedback to others, understanding their goals, and working with them to achieve those goals.
• Change Management: The ability to implement strategies for affecting change, delivering the message of change, and helping people adapt to change.
• Managing Conflict: The ability to understand all sides of an issue, help others calmly move through emotional or tense situations, and achieve the best solution for everyone involved.
• Performance Management: The ability to set realistic performance expectations, demonstrate awareness of others' work performance, provide regular feedback, and track performance progress.
• Facilitating: The ability to impartially guide a group with an overall goal of reaching consensus, solving problems, or accomplishing tasks.
• Inclusion: The ability to effectively manage and communicate across differences, identify and address barriers, and foster an inclusive work environment.
• Critical Thinking: The ability to carefully consider multiple pieces of information, from a variety of sources and perspectives, to integrate into a rational and beneficial solution.
• Interpersonal Skills: The ability to interact with others in a mutually respectful, genuine, direct, and supportive manner.
• Strategic Management: The ability to formulate objectives and priorities and implement initiatives to bring value to the organization's long-term objectives.
• Project Management: The ability to see the objective, the steps and resources needed to get there, ensure the timeline is followed, and provide the necessary leadership.