Associate University Librarian (AUL) for User Experience and Services – UC Riverside Library

About the role

The University of California, Riverside Library seeks a collaborative, innovative, and user-oriented administrator to fill the position of Associate University Librarian (AUL) for User Experience and Services. This role provides strategic vision to optimize the library’s physical and digital user experience, supporting the University’s priorities in student success, research excellence, and community engagement.

Responsibilities

• Provide strategic leadership and collaborate on policy issues affecting library services, budget allocation, human resources, space planning, communication, development, technology, cyberinfrastructure, and digital initiatives.
• Define goals and implement strategic plans for library operations, services, programs, and infrastructure, in support of the University’s priorities such as student success, research excellence, and community engagement.
• Develop, implement, and refine programs to enhance information literacy including artificial intelligence (AI) literacy, research data management, and digital scholarship, directly supporting the academic mission of the University.
• Plan, design, and operationalize both onsite and online user services for the University of California Riverside (UCR) Library, which includes but is not limited to: instructional services; research services; access services including circulation, interlibrary loan, and security; web and digital scholarship infrastructure; and user-facing technologies.
• Collaborate with the University Librarian and other senior library leaders on space planning so that the Library’s spaces are welcoming and user-oriented.
• Foster partnerships with campus academic units and teaching support organizations to deliver high impact instructional and research services.
• Serve as a highly-effective communicator with internal and external stakeholders keeping them apprised of the services being provided by the User Experience and Services division, engaging in routine environmental scans of stakeholders’ needs, and ensuring that faculty and student teaching, learning, and research needs are kept in the forefront in the decision-making process of the division.
• Serve as a delegate for the University Librarian when requested.
• Represent the UCR Library and provide leadership in local, regional, and national forums, and in system-wide planning for user services and related technologies.
• Participate in general administrative duties, library-wide activities, committees, special projects and library programs; represent the UCR Library on various University of California standing committees and ad-hoc groups.

Qualifications

• Master’s degree in library and/or information science or equivalent.
• Minimum of five years of administrative or leadership experience in an academic or research library, including a minimum of three years supervising professional staff.
• Experience working in and managing a user-facing function, such as reference, teaching and learning, research services, and access services.
• Demonstrated ability to deliver user-centered services.
• Demonstrated success in supporting college students and researchers.
• Effective supervisory skills, with demonstrated ability to listen, mentor and lead.
• Effective communication and collaboration skills.
• Technology expertise in support of teaching and research.
• Demonstrated good judgment and emotional intelligence.
• Strong interpersonal skills with ability to work successfully with a broad range of people from culturally diverse backgrounds.
• A commitment to UCR mission to advance social mobility, student success, research excellence, and community engagement.

Application Requirements

• Curriculum Vitae – Your most recently updated C.V.
• Cover Letter
• Statement of Research (Optional)
• Statement of Teaching (Optional)
• Reference Information (3-5 required, contact information only)