Associate Territory Manager - Florida

Sales Operations & Territory Administration

Manage and resolve problem log cases related to test orders, sample issues, and account discrepancies.
Upload, maintain, and monitor territory data in Salesforce CRM with accuracy and consistency.
Assess and manage expired kit inventory across accounts; coordinate replenishment as needed.
Provide structured territory reporting and field feedback to the Regional Portfolio Manager.

Account Support & Engagement

Support onboarding, workflow integration, and sustained NavDx® utilization at existing accounts.
Serve as a day-to-day resource for office staff, nurses, and administrators on ordering processes and logistics.
Monitor account-level test utilization trends and surface drop-offs or growth opportunities to the senior rep.
Build and maintain relationships across the full care team to keep accounts active and engaged.

Commercial Development (Growth Path)

Assist with prospecting activity, including identifying new accounts and gathering data on target physicians.
Support field initiatives for new NavDx® indications (Anal Cancer, NavDxGyn™) at existing accounts.
Engage with ENT / Head & Neck Surgeons, Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons under the direction of the Regional Portfolio Manager.

Requirements

• College degree required. Bachelor’s degree in a scientific discipline preferred.
• 0–2 years of experience in healthcare, life sciences, diagnostics, or a clinical/administrative-facing role.
• Exposure to oncology, molecular diagnostics, or surgical specialties preferred.
• Strong organizational skills and attention to detail; able to manage high-volume tasks across a large territory.
• Comfortable working independently and taking ownership of follow-through.
• Proficiency with CRM tools (Salesforce experience preferred) and standard business software.
• Valid driver’s license and willingness to travel within the assigned Florida territory-50%+ travel.
• Highly organized, process-oriented, and dependable — you get things done without being told twice.
• A self-starter who is energized by building something new and figuring out what works.
• Strong communicator who can manage expectations with both internal teams and external customers.
• Competitive and accountable — you care about the numbers and your contribution to them.

Compliance Responsibilities

Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company.

About Us

Naveris, a commercial stage, precision oncology diagnostics company with facilities in Boston, MA and Durham, NC, is looking for an Associate Territory Manager - Florida team member to help us advance our mission of developing and delivering novel diagnostics that transform cancer detection and improve patient outcomes. Our flagship test, NavDx, is a breakthrough blood-based DNA test for HPV cancers, clinically proven and already trusted by thousands of physicians and institutions across the U.S.