Associate, Telecom Engineer

About the role

This individual will support the engineering team on Aligned's technical topics and matters and will work directly with the internal and external design teams to ensure technical compliance. As a technical contributor, this individual will play a crucial role in a wide variety of responsibilities ranging from early-stage design, to validating installed conditions, to yearly site assessments, and evaluating next level technologies. Working cross functionally, this individual will raise Aligned's technical capabilities and enhance performance across multiple work streams.

Telecommunications Strategy and Planning

• Support the strategic roadmap for telecommunications operations, aligning it with business objectives and industry best practices.
• Stay abreast of emerging technologies, industry trends, and regulatory requirements related to telecommunications in the data center industry.
• Identify opportunities for innovation and improvement, leveraging new technologies and solutions to enhance telecommunications services.

Telecommunications Infrastructure Design and Construction

• Support management with the design, installation, and commissioning of telecommunications infrastructure within the data center to include:
  • Support & maintain critical Div. 27.00 specifications and standards
  • Ensure standards and specifications are adhered to during bid phase
  • Ensure contractors fully meet installation & test requirements prior to handover
  • Review each phase of design deliverables.
  • Support conceptual/directional design decisions at inception.
• Collaborate with cross-functional teams, including IT, Operations, and Sales to ensure seamless integration of telecommunications systems.
• Ensure adherence to industry standards, regulatory requirements, and security protocols in all telecommunications infrastructure projects.

Audio Visual and Security

• Help oversee the design, installation, and commissioning of the AV and security infrastructure within the data centers to include:
  • Support & maintain critical Div. 28.00 specifications and standards
  • Ensure standards and specifications are adhered to during bid phase
  • Ensure contractors fully meet installation & test requirements prior to handover
  • Review each phase of design deliverables.
  • Support conceptual/directional design decisions at inception.
• Collaborate with cross-functional teams, including IT, Operations, Security, and Sales to ensure seamless integration of industry standards, regulatory requirements, and security protocols.

Operations and Service Delivery

• Perform periodic site physicals, a robust assessment of site operations and select testing to ensure best possible uptime and reliability.
• Ensure high availability, reliability, and performance of telecommunications systems to meet customer SLAs and business needs.
• Revenue support
• Coordination and support for customer pursuits when any deviation to designs or standards is required.
• Help coordinate technical investigations and assessment of assets under consideration for acquisition.

Vendor Management and Partnerships

• Maintain relationships with telecommunications vendors and service providers.
• Report to management of vendor performance, and help coordinate timely delivery of equipment, services, and support.

Minimum Qualifications

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, similar, etc. or RCDD with some applicable data center/construction experience.
• Some experience in TIA-942 data center telecommunications, and general campus/building ICT design standards.
• Some technical knowledge of telecommunications systems, protocols, and industry standards.
• Experience with large-scale network design, deployment, and management.
• General understanding of data center infrastructure or construction.
• Strong analytical and problem-solving abilities.
• Exceptional communication, presentation, and interpersonal skills.
• Some knowledge and/or some experience working with AutoCAD or Revit.
• Design drawing and specification familiarity.

Competencies

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Benefits & Perks

Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retirement Savings: 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives