Associate Technical Analyst - Pathology Systems Administrator

About the role

The Pathology Systems Administrator supports the day-to-day administration, support, and lifecycle management of enterprise pathology and laboratory information systems. This role collaborates with pathology operations, clinical stakeholders, vendors, and IT infrastructure teams to ensure highly available, secure, and compliant systems that directly enable patient care.

Responsibilities

• Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions.
• Absorb and maintain deliverables such as business vision, requirements, personalization to different clients, and user interface design.
• Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.
• Support various aspects of requirements testing (e.g., testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and complete analysis of the results tying back to customer impacts.
• Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
• Effectively communicate with team members, customers, partners, and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions, and providing accurate and concise documentation.

Requirements

• Information Systems or Technology
• Preferred: Lean/Six Sigma, Health Insurance or Healthcare Industry Experience

Skills

• Basic Analytical Skills
• Basic Problem-Solving
• Basic Communication Skills

Education

• Required: Bachelor’s degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• Preferred: Master's degree in Business Administration, Business Management, Information Systems or related field.

Experience

• Required: None
• Preferred: Information Technology Infrastructure Library (ITIL), The Open Framework Group (TOGAF), Six Sigma, Project Management Professional (PMP).

License/Certification

• Required: None
• Preferred: Information Technology Infrastructure Library (ITIL), The Open Framework Group (TOGAF), Six Sigma, Project Management Professional (PMP).

Physical, Mental Demands and Working Conditions

• Position Type: Office- or Remote-based
• Teaches / trains others: Occasionally
• Frequently: Works primarily out-of-the office selling products/services (sales employees)
• Rarely: Physical work site required
• Lifting up to 10 pounds: Constantly
• Lifting 10 to 25 pounds: Occasionally
• Lifting 25 to 50 pounds: Rarely