Associate Systems Analyst - PACS

About the role

This role supports the design, implementation, and maintenance of software systems to meet organizational needs. It involves assisting in system troubleshooting, providing end-user training, and performing basic project coordination. The position collaborates closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency.

Responsibilities

• Support daily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed.
• Help implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.
• Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
• Aid in identifying, diagnosing, and correcting system errors to maintain smooth operations and timely resolutions.
• Apply user security settings under the guidance of senior analysts to uphold data integrity and optimize access control.
• Work with senior team members to suggest and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices.
• Aid in managing data transfers and generating basic reports, contributing to accurate data handling and reporting optimization.

Qualifications

• Minimum Qualifications: Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience. Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
• PREFERRED QUALIFICATIONS: Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization. Proficiency in systems administration and providing strategic insights and improvements to business operations. Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations. Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance. Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role. Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

Skills

• Foundational experience in analyzing business needs, documenting functional specifications, and supporting alignment with technical solutions.
• Demonstrated proficiency in utilizing tools such as process maps, workflow diagrams, and data analytics to support system design, training, and problem resolution.
• Attention to detail, capable of troubleshooting and testing systems to identify and resolve potential issues to support functionality and reliability.
• Strong communication, relationship building, and teamwork skills, able to convey technical information clearly and build relationships within teams.
• Adaptability and change management skills, able to respond to unexpected changes and system issues, applying foundational coping skills to assist in minimizing disruptions and maintaining operations.
• Effective time management, prioritizing and managing multiple tasks and deadlines to ensure timely and accurate completion while contributing to team goals.

Benefits

The position offers a competitive salary and flexible schedule, with the option to work remotely. Comprehensive benefits package includes health insurance, retirement plans, and paid time off.

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Standard office hours with occasional travel to other WVUHS facilities or affiliated sites as needed.

Company

West Virginia University Health System (WVUHS) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.