Associate Studio Engineer
Whirlpool Corporation · Benton Harbor, MI · 1 wk ago
EngineeringFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions via phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to higher levels of support
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks
Skills
- Customer service skills
- Technical troubleshooting
- Effective communication
Benefits
- Competitive salary
- Paid time off
- Health insurance
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM