Jobs · Human Resources

Associate Student Services, Placement Coordinator & DSO

MIU City University Miami · Miami, FL · 1 mo ago
RemoteRemoteHuman ResourcesFull-time

About the role

This position plays a key role in supporting student success, retention, employability, and F-1 student compliance, working closely with Academic Affairs, Registrar, Admissions, and the PDSO.

Key Responsibilities

  • Student Services & Retention
    • Monitor student engagement, attendance, and Satisfactory Academic Progress (SAP).
    • Provide academic advising, tutoring, and personalized follow-up to students at risk.
    • Implement retention strategies and support student persistence and re-enrollment.
    • Maintain accurate and audit-ready records of student communications and interventions.
  • Career & Placement
    • Coordinate career readiness and employability activities throughout the student lifecycle.
    • Conduct graduation and exit advising, including placement and employability surveys.
    • Track and report student placement and employability outcomes.
  • Student Engagement & Campus Activities
    • Coordinate onboarding activities for new students.
    • Organize student engagement activities and campus events.
    • Support graduation activities and other student-facing initiatives.
  • DSO / SEVP-SEVIS Compliance
    • Support the PDSO in maintaining accurate SEVIS records for F-1 students.
    • Assist with the processing and updating of Form I-20s and student status changes.
    • Review student documentation and support compliance with SEVP/SEVIS requirements.
    • Provide guidance to F-1 students regarding immigration-related academic requirements.
    • Identify and escalate compliance concerns to the PDSO.
  • Documentation & Accreditation
    • Maintain accurate student records and documentation.
    • Support institutional reporting, accreditation requirements, and continuous improvement initiatives.
    • Coordinate with Academic Affairs, Registrar, and PDSO to ensure data accuracy across institutional and SEVIS systems.

Qualifications

  • Experience in higher education, student services, academic advising, international student services, or a related field.
  • Experience working with F-1 students and SEVIS/SEVP regulations is highly desirable.
  • Strong organizational and follow-up skills.
  • Excellent communication and interpersonal skills.
  • Ability to work with confidential student information and maintain high standards of accuracy and compliance.
  • Data-driven and results-oriented approach.
  • Strong English communication skills.
  • Ability to work effectively in a multicultural and international environment.

Benefits

  • Opportunity to join a growing international university.
  • Professional development and growth opportunities.
  • Dynamic and multicultural work environment.
  • Opportunity to make a direct impact on student success and institutional effectiveness.

Schedule

Work modality: On-site

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