Jobs · Management · North Carolina

Associate Special Assets Officer, SBB

Live Oak Bank · Greater Wilmington Area · 1 mo ago
On-siteManagement$57k–$93k/yrFull-time
We need to output HTML fragment with sections: About Us etc. We need to extract sections: About the role? Actually we have "About Us" then "How This Role Impacts Live Oak And Its People" then "What You’ll Do At Live Oak" then "Required Experience" then "Preferred Experience" then "Our Values" then benefits/pay info. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must only include sections when posting has real specific content. We need to map content to these headings appropriately. We have: - About Us: description of company. Could map to "About the role"? Actually "About the role" is about the role, not company. But we could use "About Us" as maybe not a standard heading; but instructions say use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should use those headings when appropriate. We need to decide which sections to include. We have content about role impact, responsibilities, required experience, preferred experience, values, pay, benefits (link to benefits page, plus sick leave info). Also schedule? Not mentioned. We should not repeat job title as heading. No Job ID. We need to preserve all substantive info, no boilerplate (EEO, legal, etc). Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must remove the EEO statement, the link to benefits? Actually "For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/" is a link to benefits; we might keep that as part of Benefits section? It's a reference; we could include that as a link in Benefits. The instruction: remove boilerplate, but benefits link is not boilerplate; it's a pointer to benefits details. We can keep it. Also we have pay range: "The base pay range for this position is $56,540.00 - $92,520.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise." That's pay info. Also sick leave info: "Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington." That's benefits info. We also have "Our Values" with list of values. We need to decide sections: Possibly: - About the role (maybe combine About Us and How This Role Impacts...?). But we have "About Us" describing company; maybe we can put that under "About the role"? Not ideal but we need to follow instruction: use those headings when appropriate. Could also create a custom heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings, not arbitrary ones. So we should map content to those headings. Thus: - About the role: could include description of role impact and maybe company overview? The "About Us" is about company, not role. But maybe we can treat "About the role" as describing the role's impact and purpose. We'll put the "How This Role Impacts Live Oak And Its People" there. - Responsibilities: the "What You’ll Do At Live Oak" bullet list. - Requirements: could combine Required Experience and maybe also include "Valid driver’s license" etc. We'll put Required Experience under Requirements. - Qualifications: maybe Preferred Experience under Qualifications. - Skills: maybe list of skills from Required Experience (customer service, negotiation, problem-solving, judgment, attention to detail, financial analysis, proficiency in software, understanding of policies, willingness to travel, driver's license). Could be separate Skills section. - Benefits: include the link to benefits page and sick leave info. - Pay: include base pay range and bonuses. - Schedule: not present, so omit. We must not create sections with filler text. So we need to ensure each heading has substantive content. We also need to avoid repeating job title as heading. Not needed. We must not include duplicated lines. Ensure we don't repeat same bullet. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

... (role impact)

Responsibilities

  • ...
  • ...

Requirements

  • Excellent customer service and interpersonal skills
  • ...

Qualifications

  • Bachelor's degree or equivalent experience
  • ...

Skills

  • Strong negotiation and problem-solving abilities
  • ...

Benefits

For a detailed overview of our employee benefits please visit: Live Oak Bank Careers. We provide at least the minimum requirement of paid sick leave to employees residing in states that require employer-paid sick leave, including Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

Pay

The base pay range for this position is $56,540.00 - $92,520.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

We need to ensure we didn't include boilerplate like EEO, etc. Check for duplicated lines: The responsibilities list includes many items; we need to copy them exactly as in the posting but maybe we can keep them as is. Let's extract responsibilities from "What You’ll Do At Live Oak". The text: Monitor loan performance and compliance with loan agreements, escalating issues to management when needed Manage a portfolio of troubled loans, performing financial analysis and risk assessments Communicate with borrowers to explore repayment options and create customized workout plans based on their financial circumstances with guidance from senior members of the special assets team Collaborate with internal teams, including credit, legal, and loan servicing, to effectively manage and oversee troubled loans Prepare and present a formal Watch List Report to Bank Management on a quarterly basis Identify collateral accurately and complete quarterly assessments for classified collateral impairment Under the guidance of the Special Assets Manager, develop and implement strategies to minimize losses and maximize recovery, including negotiating workout agreements with borrowers Build strong relationships with assigned customers to monitor changes in their business and personal involvement in operations Learn proper Servicing and Liquidation of problem loan customers and handles assigned accounts in accordance with Bank and SBA policies. Support legal actions under the guidance of the Special Assets Manager by serving as the Bank's main contact for outside counsel Recommend timely updates to loan risk ratings and classifications to Credit Administration With assistance from management, conduct monthly charge off analysis and recommend losses in accordance with bank policies and procedures Follow all regulatory requirements, including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering or other unlawful activities Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC We need to keep each as
  • . Ensure no duplication. Now Required Experience list: Excellent customer service and interpersonal skills Strong negotiation and problem-solving abilities Sound judgment and attention to detail Strong financial analysis skills Proficiency in Microsoft Office, nCino, and loan servicing software Deep understanding of Bank and SBA lending policies, procedures, and criteria Willingness to travel extensively Valid driver’s license Preferred Experience list: Bachelor's degree or equivalent experience Experience in commercial lending, servicing, or underwriting with a focus on SBA Basic understanding of financial analysis and lending principles Strong communication skills Ability to work effectively and collaboratively within a team Our Values list: Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more We could put Values under a section maybe "Values" but not in the list of headings. The instruction says use those headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings for sections; but we could also add other headings if needed? Safer to stick to those. Where to put Values? Could be under "Skills"? Not really. Could be under "Qualifications"? Not exactly. Could be under "About the role"? Not ideal. Maybe we can omit Values section if not covered by those headings. But we must preserve ALL substantive information. So we need to include Values somewhere. Perhaps we can create a section with heading "Values" using

    . The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we cannot use other headings; it's just examples. But to be safe, we could include Values as a heading as well, still using

    . The instruction didn't forbid other headings; it just gave examples. So we can include Values. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Values. We must not include Schedule. Now ensure we don't repeat job title. Not needed. Now produce HTML. Check for any boilerplate: The "About Us" paragraph includes "Live Oak Bank is a digital bank that serves small business owners across the country..." etc. That's substantive; we could include that under About the role? Actually About the role should be about role impact; but we could also include company description there. Might be okay. Better: About the role section could contain both the company overview and role impact. Let's combine: first paragraph about Live Oak Bank (About Us) then second paragraph about role impact. Thus:

    About the role

    Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

    The Associate Special Assets Officer, SBB will be responsible for managing a portfolio of

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