Special Assets Officer

About the role

This position is available to work hybrid (2-3 days/week) or onsite at the Headquarters building in East Lansing, MI. The standard schedule is 8:30 a.m.–5:00 p.m. (ET) with one later shift per week of 9:30 a.m.–6:30 p.m. and one Saturday shift each month from 9:00 a.m.–3:00 p.m. An offer of employment is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location; MSU Federal Credit Union may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency at the time of hire.

Responsibilities

• Oversee a portfolio of criticized, classified, and non‑performing commercial and consumer real estate loans, developing and executing individualized resolution and recovery strategies to minimize losses.
• Respond to inquiries from members, front‑line staff, other employees, and service providers.
• Communicate relevant Credit Union processes and procedures to explain next steps and potential outcomes on defaulted commercial and consumer residential loans.
• Negotiate loan workouts, modifications, forbearances, restructures, and liquidation strategies directly with borrowers and guarantors, balancing loss mitigation with relationship management and regulatory guidance.
• Recommend impairments, charge‑offs, accrual/non‑accrual status, and risk‑rating changes.
• Conduct site visits for new loan applications and annual reviews, and complete inspection reports.
• Analyze borrower financials, cash flow, collateral, and loan structures to assess viability, accrual status, and impairment/ALLL‑ACL needs, and prepare concise reporting and written analyses for senior