Associate Solutions Architect

About the role

In this role, the Associate Solutions Architect bridges business and technical requirements with impact.com’s capabilities to shape solution designs, drive technical alignment, and position impact.com as the right partnership management platform for the prospect. Working alongside Account Executives, the Associate Solutions Architect acts as a product expert in the sales process and communicates the requirements of the technical implementation in a clear and confident manner that instills trust in impact.com’s ability to deliver. The Associate Solutions Architect supports SMB opportunities and serves as a technical resource for commonly used integrations, ensuring prospects are positioned for successful onboarding.

Responsibilities

• Support Account Executives as a pre-sales technical resource for SMB opportunities
• Discover and document prospect technical and product requirements
• Develop solution and integration documentation for prospects
• Deliver structured product demonstrations tailored to SMB use cases
• Respond to standard technical and implementation questions
• Escalate non-standard or complex requirements as needed
• Ensure prospects are positioned for successful onboarding
• Other duties as assigned by the Company

Requirements

• Bachelor’s degree or equivalent experience required
• 1–3 years in a tech-focused role within a SaaS or digital marketing company
• Foundational understanding