Associate Solutions Architect - 1011 (MA)

Major Responsibilities

• Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.
• Support onboarding by configuring environments, validating data delivery, and troubleshooting integration challenges.
• Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, recommending best practices for Direct Data Shares, and helping clients maximize the value of Lightcast.
• Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
• Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.

Requirements

• Bachelor’s degree in a technical, analytical, or business-related field, or equivalent practical experience.
• 0–3 years of experience in technical, analytical, consulting, customer success, or other client-facing roles (internships included).
• Foundational knowledge of APIs, SQL, and cloud data environments.
• Experience with programming languages such as Python is a plus.
• Strong communication and problem-solving skills with a client-first mindset.
• Ability to navigate technical documentation and learn new tools quickly.
• Familiarity with large language model (LLM) tools and interest in using AI to enhance prototyping, documentation, and workflows.

Qualifications

• Technical curiosity and interest in supporting customers via a Data-as-a-Service (DaaS) ecosystem.
• Proximity to the Boston area for periodic in-person meetings with the hiring manager and/or team throughout the year.

Skills

• Technical skills including APIs, SQL, and cloud data environments.
• Programming languages such as Python.
• Communication and problem-solving skills.
• Interest in using AI to enhance prototyping, documentation, and workflows.

Benefits

• Lightcast is a global leader in labor market insights with offices in Moscow, ID (US), the UK, Europe, and India.
• The company is committed to diversity and inclusion, and seeks dynamic professionals from all backgrounds.
• Lightcast uses artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
• Final hiring decisions are made by humans.

Pay

TBD

Schedule

Remote