Associate Solution Executive, Credentialing

Position Summary

The Associate Solution Executive, Credentialing operates as part of HealthStream Credentialing, located in Nashville, TN, a leading provider of software that simplifies credentialing and enrollment for non-acute care settings. We serve 1,000+ clients with thousands of software users representing 1.2M+ healthcare providers.

Responsibilities

• Respond to inquiries from prospects, present and demonstrate solutions, deliver proposals and pricing, and share advice and best practices to ensure successful implementation of HealthStream Credentialing solutions.
• Align solutions with prospects' objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota.
• Manage the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

Qualifications

• Bachelor’s degree in related area or equivalent combination of education and experience
• Excellent communication skills and the ability to quickly develop relationships (internally and externally)
• Team player with customer service orientation and positive attitude
• High level of integrity and professionalism
• Minimum 2 years sales experience, preferably within the healthcare industry (preferred)
• Minimum 1 years healthcare software sales with track record of quota achievement (preferred)
• Demonstrated history selling enterprise software solutions to senior level decision makers
• Successful track record closing business remotely using technology
• Experience working trade shows and conferences
• Understanding of credentialing / network management process is a plus
• Enthusiasm, initiative and ability to operate independently with limited oversight
• Ability to solve practical problems and deal with variables where limited standardization exists
• Ability to interpret a variety of instructions furnished in a variety of forms
• Ability to present and demonstrate solutions in a way that is compelling & easy to understand
• Ability to succeed in a team selling environment
• Ability to support and model HealthStream’s vision and values
• Ability to communicate well with all levels of personnel
• Ability to see to utilize computer and monitor
• Ability to sit at a computer
• Manual dexterity to manipulate keyboards and phones
• Ability to speak in a clear and moderated voice
• Standing, walking, lifting small objects (under 20 pounds) occasionally

Skills

• Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
• Familiarity with use of CRM tools (Salesforce)
• Excellent written and verbal communication
• Exceptional presentation skills with experience presenting to audiences of up to 20 individuals

Abilities

• Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
• Familiarity with use of CRM tools (Salesforce)
• Excellent written and verbal communication
• Exceptional presentation skills with experience presenting to audiences of up to 20 individuals

Competencies

• Outcomes Focused - Being accountable for one’s actions and work outputs as well as those of one’s team and taking responsibility for resulting consequences.
• Communication & Positive Presence - Demonstrating a professional demeanor, generating confidence, and expressing thoughts, expectations, ideas, and intent effectively and appropriately.
• Building Relationships - Building respect among team members and with others in the organization; cooperating and working effectively with others in the pursuit of common goals.
• Critical Thinking - Using sound judgment and fact-based analysis to make decisions and develop solutions that meet organizational goals/objectives, while considering the implications to one’s domain.
• Implementing Change - Effectively executing and monitoring the effects of organizational change within one’s domain; encouraging others to embrace change.
• Continuous Improvement - Keeping an open mind; suggesting new ideas or ways of doing things in order to streamline processes, address inefficiencies, and increase client/customer satisfaction.
• Developing Others - Providing advice, training, and feedback to employees for the purpose of developing potential and enhancing performance.
• Managing Projects & Resources - Utilizing a structured approach to effectively track projects. Optimizing resources to meet project goals on time.
• Work Ethic - Setting high standards for one’s own work and the work of team members; persevering toward objectives and achieving quantifiable results.
• Delegating & Motivating Others - Empowering others to take on new challenges and solve problems, while providing sufficient resources to support their efforts.
• Industry & Market Knowledge - Synthesizing in-depth knowledge of one’s own industry and its major competitors in order to maximize results.