Associate - Software Development & Engineering- Salesforce

About the role

The Sales Service and Marketing Technology division supports client-facing systems, sales support systems, and service systems. Salesforce.com is the foundation of the Customer Relationship Management (CRM) system used by the Sales Technology team. Schwab has 14 Salesforce orgs, including the CRM Retail org, which supports sales for our Retail Branches. The CRM Retail org has automated integrations with many other Schwab systems.

Responsibilities

• Analyzing business and systems requirements and providing technical solutions to meet user requirements
• Designing and developing solutions on CRM Salesforce platform integrating with backend systems and working closely with our development, QA, product teams and Architects
• Applied AI-assisted development tools (e.g., GitHub Copilot) to accelerate coding, debugging, and documentation while following coding standards
• Ensuring timely delivery of project deliverables
• Collaborating with business partners on issues
• Partnering with application and data developers on designs, models and best in class implementation
• Interacting with experts from across Schwab in different support organizations and business groups
• Being a member of Agile team that focuses on delivering what the client needs
• Providing Tier 2 support for production issues, including fixes across platforms and on-call responsibilities working with production support team to ensure 24x7 availability of production systems

Requirements

• Bachelor’s degree in computer science, Engineering, or related field
• Strong foundational understanding of application development concepts and technologies
• Excellent problem solving and troubleshooting skills, coupled with a desire to take on responsibilities; solutions oriented
• Excellent written and verbal communication skills, including the ability to explain complex system issues in business terminology
• Ability to effectively handle multiple, competing, high-priority projects with varying deadlines
• Experience interfacing with business partners at various levels
• Demonstrated ability to understand the business functions that the team supports
• Ability to work independently as a member of an Agile scrum team
• Track record of being detailed oriented; a self-starter having deliverables with minimal defects
• Prior exposure of Agile development

Qualifications

• Must be able to quickly grasp concepts and learn new technologies

Skills

• Technical skills required for Salesforce development

Benefits

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan, Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, Paid parental leave and family building benefits, Tuition reimbursement, Health, dental, and vision insurance

Pay

Base pay range is not specified. This role is also eligible for bonus or incentive opportunities.

Schedule

This role is eligible for a hybrid work schedule.