Associate Software Developer

About the role

We're looking for an Associate Software Developer who enjoys both building software and helping solve complex customer issues. This is an ideal opportunity for someone with 1-2 years of professional software development experience who wants to continue growing as an engineer while gaining exposure to real-world product challenges.

Requirements

• Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS), under code review from senior engineers
• Triage and resolve escalated customer support issues that require code-level investigation, not just first-line troubleshooting
• Query production databases (PostgreSQL via Supabase, MongoDB Atlas) to investigate account-level issues and verify data state
• Reproduce reported bugs, isolate root cause, and either fix them directly or hand off to the engineering team with well-organized context
• Write and maintain tests for the code you ship
• Communicate technical findings clearly to customers in plain language when a support issue needs it
• Maintain internal support and engineering documentation as you learn the product
• Identify patterns in support tickets that point to recurring bugs or product gaps, and turn them into engineering tickets

Qualifications

• 1-2 years of professional software development experience
• Working proficiency in JavaScript/TypeScript, with some exposure to React or Next.js
• Comfortable writing and debugging backend code in Node.js
• Able to read and write SQL queries against a production database
• Clear, professional written communication—comfortable explaining technical issues to both engineers and non-technical customers
• Systematic debugging approach: reproducing issues, isolating root cause, documenting findings

Nice-to-Haves

• Direct experience with Next.js and NestJS specifically
• Exposure to MongoDB or other document databases
• Prior experience in a technical support, QA, or help-desk role alongside development work
• Familiarity with AWS (ECS, CodeBuild/CodeDeploy) or CI/CD pipelines
• Experience with SaaS products in a legal, compliance, or document-heavy domain
• Exposure to LLM APIs (OpenAI, Anthropic) or AI-integrated features

Technology Stack

• Next.js (Vercel)
• NestJS (AWS ECS Fargate)
• PostgreSQL (Supabase)
• MongoDB Atlas
• Mailgun
• Github

Benefits

• Competitive salary
• Employer-sponsored health insurance
• Voluntary dental and vision
• 401(k) retirement plan
• Flexible PTO
• Remote work flexibility