Associate Software Developer

Primary Responsibilities

• Support the Client Success team by investigating and resolving client-reported technical issues across web and mobile platforms.
• Perform scenario-based testing for development tickets - designing and executing test cases that reflect real user workflows, edge cases, and failure conditions before and after releases.
• Monitor, debug, and escalate issues within RESTful web services, flagging revenue-impacting problems with clarity and urgency.
• Aid in eligibility file processing and system monitoring to help maintain data integrity across environments.
• Cope seamlessly with the India-based support team to ensure maximum support coverage and exceptional client experience.
• Participate in design and code reviews, contributing constructive feedback and learning from senior engineers.

Requirements

• 0–2 years of backend experience with server-side languages (e.g. JavaScript, TypeScript, Node) and frontend frameworks (e.g. React).
• AWS Certified Developer/Solution Architect – Big Advantage.
• Experience with database programming and performance (e.g. SQL, MongoDB).
• Strong understanding of SQL. Experience with Snowflake and Tableau would be an advantage.
• Strong understanding of how to write and execute unit and functional test cases, including scenario-based QA for tickets.
• Familiarity with microservices, event-driven architectures, serverless and container technologies (Lambda, Docker); exposure to Kubernetes, OpenShift, or equivalent is a plus.
• Basic experience contributing to or reviewing distributed systems and scalable architectures.
• Strong analytical and debugging skills with a methodical approach to problem-solving.
• Foundational knowledge of cloud computing platforms (e.g. AWS).
• Exposure to system monitoring and observability tools.
• Strong communication and collaboration skills.

Qualifications

Foundational knowledge of software engineering principles and best practices.