Associate, Service - Healthcare (September 2026 Start)

About the role

GLG is seeking healthcare focused Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
• Upholding GLG’s compliance framework and embracing our company values

Requirements

• Bachelor's degree (required) or higher
• 0-3 years of work experience in client-facing, sales, or account management roles
• Demonstrated critical thinking and creative problem-solving skills
• Excellent communication and interpersonal skills, including comfort with phone-based outreach
• Ability to work independently and collaboratively, in an ever-changing and fast-paced environment
• Receptive to close coaching and feedback
• Able to multitask and prioritize effectively, while ensuring an attention to detail

Qualifications

• Hustle and tenacity that drives you to go above and beyond to delight clients
• Appreciation for data and understanding the numbers
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations

Skills

• Natural curiosity
• Strong critical thinking skills
• Competitive spirit to win for clients

Benefits

While total compensation varies depending upon performance, Associates can earn full year compensation of $76,000+. This is made up of an annual base salary of $64,000 and uncapped variable compensation that’s linked to individual performance.

• Comprehensive medical, dental and vision coverage effective on your first day of employment
• Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
• 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
• Tuition reimbursement program for eligible courses including language skills courses
• Paid parental leave, adoption and surrogacy reimbursement
• Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
• Other work perks and benefits available based on final job location

Pay

Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

Schedule

GLG is committed to fair and equitable compensation practices. GLG is a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.