(Associate/Senior) AI Product Manager/Owner, Salesforce, United States - BCG X
About the role
Boston Consulting Group is expanding its Marketing, Sales & Pricing practice and is seeking a Product Owner at the Associate/Senior level who is experienced with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and/or Revenue Cloud. The ideal candidate will have experience in B2B Sales, Sales Enablement, Sales Automation, Customer Success, and related technologies.
Responsibilities
- Determine the optimal strategy to identify highest value use cases for digital transformation using Salesforce as a platform.
- Create, execute, and optimize multi-channel growth strategies based on marketing, sales, pricing, and digital self-service.
- Define and validate key performance indicators (KPIs) to measure the success of the Salesforce strategy and roadmap.
- Collaborate with internal and external stakeholders to drive the implementation of identified use cases and roadmaps.
- Build unique capabilities around media, technology, customer journey, and growth operating models.
- Work iteratively and relentlessly to identify and pursue new growth opportunities.
Requirements
- 2 - 6 years of professional experience in industry, consulting, or a relevant functional role.
- Expert knowledge of CRM adjacent tools and experience with third-party applications, managed packages, and navigating PPT and Excel.
- Proven ability to evaluate business and technical trade-offs and make critical choices on functionality, user experience, and technical implementation.
- Experience collaborating with cross-functional stakeholders to establish a clear vision and strategy for CRM modernization projects.
- Ability to define business goals, user needs, and market demands to guide the product's direction.
- Experience working with development teams and serving as the primary point of contact between business stakeholders and technical teams.
- A passion for B2B sales, marketing, service, driving customer adoption, bringing products to market, and scaling digital products and services.
- Understanding of business outcomes and associated KPIs that will be impacted by product features.
Qualifications
- Experience with Salesforce as well as other GTM tools like Marketo, Eloqua, or similar platforms.
- Expertise in CRM adjacent tools and experience with third-party applications, managed packages, and navigating PPT and Excel.
- Proven ability to evaluate business and technical trade-offs and make critical choices on functionality, user experience, and technical implementation.
- Experience collaborating with cross-functional stakeholders to establish a clear vision and strategy for CRM modernization projects.
- Ability to define business goals, user needs, and market demands to guide the product's direction.
- Experience working with development teams and serving as the primary point of contact between business stakeholders and technical teams.
- A passion for B2B sales, marketing, service, driving customer adoption, bringing products to market, and scaling digital products and services.
- Understanding of business outcomes and associated KPIs that will be impacted by product features.
Skills
- Strategic thinking and creativity.
- Ability to analyze, synthesize, recommend, and take actions.
- Communication, presentation, and material preparation skills.
Benefits
BCG offers a comprehensive benefit program that includes medical, dental, and vision coverage, paid parental leave, and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. The first-year base compensation for this role ranges from $129,600 to $144,000 USD for Associates and $171,000 USD for Seniors.
Pay
The first-year base compensation for this role ranges from $129,600 to $144,000 USD for Associates and $171,000 USD for Seniors.
Schedule
As a member of the office, it is expected that you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and so, at times, requires extended working hours.