Associate, RevOps
Valence · New York, NY · 1 wk ago
OTHRFull-time
About the role
This is not your typical RevOps role. As the third hire working directly with our Head of Revenue Operations, you'll architect, build, and maintain our revenue infrastructure through a period of hyper-growth — and turn that infrastructure into leverage by building AI-powered, automated GTM systems.
Responsibilities
- Build the revenue engine. Design and implement scalable processes to improve funnel conversion, objection handling, and pipeline management across marketing, sales, and CS.
- Orchestrate AI personalization. Build and maintain AI-powered workflows for outbound, event engagement, CS expansion signals, and pipeline hygiene — within brand and voice guardrails.
- Run enrichment in Clay. Design canvases for enrichment, ICP/fit scoring, and dedupe. Own provider waterfall logic, and ensure clean inputs and outputs across Salesforce, HubSpot, and the warehouse.
- Be the single source of truth. Coordinate the flow of data across our systems — third-party and bespoke alike — to minimize duplicate records and give Marketing, Sales, and CS data they can trust.
- Automate the platform. Build and operate non-Salesforce automations for routing, task creation, and signal-driven plays, with robust error handling, retries, and alerting — and help automate workflows across the company as we scale.
- Analyze and report. Monitor key metrics, build clear reports, and surface actionable insights that drive decisions across GTM.
- Drive demand gen and attribution. Partner with marketing on our event-based strategy by enriching, qualifying, and organizing lists of prospects and buyer signals.
- Keep it reliable and documented. Keep automations current as systems evolve, and maintain runbooks so your builds are easy to share and onboard against.
- Own the stack. Autonomously maintain our GTM tech stack — third-party tools (Salesforce, HubSpot, Clay, Gong, and more) plus the bespoke tools built on top — and use it as a data source for new workflows, automations, and tools the GTM teams can act on.
- Shape the function. Be a thought partner to the Head of RevOps as the role evolves in the age of AI.
- Be the source of truth. Become the definitive source for GTM reporting — marketing KPIs, sales success criteria, and CS client health — and pull leadership-ready reports on the metrics that matter most.
Requirements
- 3+ years in RevOps, GTM/sales engineering, investment banking, or a similarly demanding analytical environment
- Strong analytical skills, with proficiency in Excel/Google Sheets
- Techically hands-on and tool-curious — you've built in tools like Clay, n8n, and Claude Code, and you're comfortable wiring up APIs and automations
- Comfort with AI/LLM tooling and prompt engineering — you get reliable output from models and design sensible human-in-the-loop checks
- Working knowledge of CRM and marketing automation platforms (Salesforce and/or HubSpot)
- Excellent written and verbal communication
- Exceptional attention to detail and a proven ability to manage multiple priorities
- Growth mindset and a willingness to learn through feedback
- Clear motivation to join a Series A startup focused on generative AI, LLMs, and ML
- Built marketing/sales attribution models or multi-touch reporting from raw data
- Operated in a dual-CRM environment (Salesforce ↔ HubSpot), including sync, dedupe, and field-mapping
- Deep experience with Clay or comparable enrichment tooling (provider waterfalls, complex canvases)
- Familiarity with Gong or other conversation-intelligence tools as a data source
- Early or founding RevOps hire experience — you've stood up the function, not just maintained one
- Production experience with n8n, Zapier, or similar orchestration platforms
Skills
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
Benefits
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together