Associate Regional Electrical Consultant

Duties and Responsibilities

• Conduct and manage investigations involving commercial and industrial systems.
• Responsible for the overall organization and execution of the project, ensuring the project work is conducted with the highest levels of professionalism, quality, and integrity.
• Utilizing technical expertise for independent and collaborative analysis, and guiding the efforts of support colleagues, ensuring all findings are appropriately documented and delivered to the client.
• Document findings internally and formally in a final deliverable report.
• Manage the project timeline, documentation, budget preparation and adherence, and overall time management.
• Interface and build relationships with clients, verbally and through written communication, before, during, and after the project is complete, ensuring updates are delivered timely and expectations are met.
• Manage vendors/subcontractors needed to complete the project.
• Liaise with suppliers and contractors to secure necessary materials and services as appropriate.
• Conduct equipment troubleshooting and evaluation to determine repair/refurbish/replace determination.
• Establish the cause of equipment damage, such as: water damage, lightning damage, power surge, etc.
• Claims may be related to all types of electronic equipment, including computer networks, medical technology, industrial machinery, telecommunications infrastructure, and manufacturing equipment.
• May be asked to complete other work or projects for the company as determined by management.
• Conduct desk reviews (QA/QC) of projects involving:
• Reviewing documentation of a claim to determine if documented information aligns with claim type and if analysis provided to the client is appropriate based on the damages sustained.
• Determine if recommendations are appropriate to return equipment to pre-loss condition.
• Ensuring project deliverables are accurate and in line with project scope.
• May be asked to complete other work or projects for the company as determined by management.

Qualifications

• Bachelor of Science in Electrical Engineering or a related discipline is required.
• 1-3 years’ experience evaluating failures in a commercial or industrial setting required.
• Excellent interpersonal and communication skills-verbal and written.
• 5% travel, occasional overnight travel required. Travel may increase dependent on claim volume.
• Experience in consulting or client-facing roles beneficial.
• Strong technical writing and documentation skills.
• Must have an inquisitive nature approaching your work in a curious nature.
• Strong analytical and problem-solving skills.
• Able to work in inclement weather and various environmental conditions.
• Customer service mentality.
• Accountable for following through on commitments and completing such commitments with professionalism, quality, and integrity.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience working independently and in a collaborative team environment.
• Knowledge of project management methodologies.
• Strong organizational skills and attention to detail.