Associate Quality Assurance Tester/ Focus Test Coordinator

About the role

This position is for a temporary engagement through our staffing partner Yoh Enterprise Solutions. Candidates must be authorized to work in the United States for this position. This will be an on-site position, requiring you to be onsite five days per week in Santa Monica, CA.

Responsibilities

• Identify, log, and maintain gameplay issues.
• Conduct ad hoc and bug regression testing when necessary.
• Create and execute test plans.
• Under the direction and supervision of our UXR team assist members of the public in our weekly Playtesting efforts.
• Provide quality assurance and development support for our Playtests.
• Demonstrate eagerness to learn new skills and the ability to teach them to others.
• Remain flexible and adaptive to assignment and schedule changes, including overtime.

Requirements

• A desire to be part of the Naughty Dog Team.
• Strong interpersonal, written, and verbal communication skills.
• A passion for customer service and playtesting support.
• Demonstrable skill set beyond just bug investigation and documentation.
• A willingness to share opinions and feedback with other departments.
• A keen attention to detail and accuracy.
• A team-oriented individual who can also work effectively independently.
• Working knowledge of PS5 systems.

Skills

• A desire to be part of the Naughty Dog Team.
• Strong interpersonal, written, and verbal communication skills.
• A passion for customer service and playtesting support.
• Demonstrable skill set beyond just bug investigation and documentation.
• A willingness to share opinions and feedback with other departments.
• A keen attention to detail and accuracy.
• A team-oriented individual who can also work effectively independently.
• Working knowledge of PS5 systems.

Bonus Skills

• Prior Focus Test coordination experience.
• Formal post-high school education (college, technical school, etc.).
• Scripting or programming experience.

What You Will Do

The ideal candidate will have a passion for gaming, strong communication skills both written and verbal, the ability to follow direction from our UXR team, a desire to provide troubleshooting and in-game assistance to our Focus Testers, and a keen eye for detail.

How to Apply

All applicants must provide a resume and cover letter to be considered. The cover letter should highlight your relevant experience and interest in the position. As a part of the Naughty Dog application process, candidates will be asked to complete a QA Test. Additional Material Submission: Please refer to the additional material submission guidelines provided in the job posting.

Benefits

Click here to learn more about the benefits offered by Sony Interactive Entertainment. The estimated base pay range for this role is listed below, this is an hourly rate. $17.79—$22.26 USD. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.