Associate Project Manager - Code and Complaince

About the role

We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Responsibilities

• Schedule inspections with local government authorities and consultants to ensure compliance with local codes and avoid potential violations or penalties.
• Respond to reports from Authorities Having Jurisdiction (AHJs), which may include lists of required tests, repairs, or upgrades tied to building code compliance (e.g., Preliminary Orders or Orders to Comply).
• Coordinate timely remediation within mandated deadlines (typically 30–60 days) to prevent equipment shutdowns and fines.
• Work with sales representatives to propose and sell tests, repairs, or upgrades outside the scope of contract based on AHJ notices.
• Once sold, coordinate and schedule test dates with third parties (e.g., fire testing), schedule CAT1 inspections with mechanics, and/or arrange repairs while maintaining constant communication with Superintendents and sales reps.
• Attend in-person meetings with consultants, customers, and third-party witnesses to discuss scheduling, violations, and deficiency remediations.
• Update and maintain trackers to confirm deadlines, scheduling, and completion of compliance tasks. Prepare compliance reports and required forms for submission to AHJs or permitting authorities on behalf of the client.
• Ensure compliance with customer and company requirements for quality, performance, and passenger safety.
• Coordinate scheduling of manpower to meet AHJ inspection requirements and project timelines.
• Schedule multiple parties, including third-party witnessing agents and business management (customers), to ensure smooth execution of inspections and repairs.
• Maintain regular contact and meetings with Service Sales and Operations teams to plan, schedule, and execute compliance-related activities.
• Maintain accurate documentation, including meeting notes, sheet trackers, progress reports, and compliance updates.
• Process fees and penalties, including local government authority fees, permits, and regulatory paperwork. Track deadlines, inspection schedules, and completion status to ensure compliance with AHJ mandates.
• Serve as a point of contact for team members, stakeholders, and customers, address inquiries or route to appropriate personnel.
• Ensure responses to customer inquiries within one business day.
• Maintain ongoing communication with customers regarding compliance status and completion. Interface with AHJs and local government authorities as needed for permits, inspections, and compliance documentation.

Requirements

• Associate or bachelor’s degree or relevant work experience
• 3-5 years of professional experience, preferably in a related industry
• Computer Skills: Proficient in Microsoft Office
• Excellent communication skills
• Familiarity with SAP, DOBNOW/BIS, Lotus Notes or similar applications
• Prior experience in operations functions
• Ability to collaborate with multiple stakeholders
• Scheduling experience to handle multiple vendors and customers

Qualifications

• Proficient in Microsoft Office

Skills

• Proficient in Microsoft Office

Benefits

Base Salary $90,300 - $112,900
The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

Pay

Base Salary $90,300 - $112,900

Schedule

Not specified