Associate Project Manager

About the Role

The Associate Project Manager oversees small to medium-sized projects, ensuring all contracted work is developed, implemented, installed, and managed in accordance with the Company’s requirements for safety, quality, management, and financial performance. This role focuses on efficient staffing, materials management, financial oversight, customer care, and delivery goals.

Responsibilities

• Recruit, hire, train, manage, supervise, promote, discipline, and discharge project-related staff, adhering to Company policies and procedures.
• Complete performance ratings, promotions, and pay change recommendations for project-related employees.
• Provide guidance and mentoring to meet customer and Company goals and objectives.
• Act as the senior Company liaison for operational interface with customer representative(s).
• Plan, manage, monitor, and maintain project profitability to achieve Company goals.
• Ensure deadlines are met per customer requirements.
• Manage workload distribution, staffing levels, and monitor customer delivery and job installation progress.
• Oversee successful job completion, ensuring productivity, compliance with project budget, and quality standards.
• Review job cost postings for accuracy and completeness, including invoice preparation, customer collections, and financial reporting.
• Complete all IES and project paperwork accurately and on time (e.g., timesheets, material transfers, work orders, change orders, tool transfers).
• Ensure all Job Closing Packages meet customer and Company standards.
• Perform quality checks, manage outage prevention, conduct daily job walks, and prepare red-lined as-built drawings.
• Serve as the main on-site customer contact for questions or concerns; attend facility and construction meetings as required.
• Demonstrate technical knowledge, troubleshoot and resolve technical issues as they arise.
• Review and monitor operational processes (e.g., estimating, purchasing, invoicing, warehousing, scheduling, reporting) for accuracy, completeness, and efficiency.
• Develop, redesign, and implement process improvements to enhance operational effectiveness.
• Collaborate with the Training Department to monitor quality and safety issues; actively promote safety as a priority.
• Lead assigned operations meetings and training sessions.
• Manage tools and truck inventory/maintenance.
• Complete other responsibilities as assigned.

Requirements

• Self-motivated with a positive approach and ability to convey a professional image.
• Proven problem-solving and critical thinking skills, with the ability to read, write, and deliver oral presentations effectively.
• Excellent organizational skills and ability to develop branch and job processes and best practices.
• High skill level in interpreting blueprints and project documents (e.g., specifications, reporting, quality requirements).
• Ability to travel within the branch or regional territory as needed.
• Ability to learn and teach Company and customer project management systems.
• Physical ability to work at heights, off ladders, in confined spaces, lift up to 50 pounds, and move up to 75 pounds.
• Ability to see and distinguish colors, read small print, and hear/recognize audible signals (e.g., dial tones).

Qualifications

• Minimum of three (3) years of supervisory or managerial experience.
• Minimum of three (3) years of experience as a Lead Communications Technician or similar position.
• Minimum of five (5) years of experience in telecommunications or a related technical/construction field.
• Proficiency with Microsoft Office (Word, Excel, MS Project) and computer skills.
• Must meet Company minimum driving standards.
• Demonstrated ability to define a project, create a scope of work, develop estimates, and manage tasks to completion and customer turnover.
• Ability to use trade tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Pay

Annual salary range: $90,000 – $110,000 USD.